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EYG Home Improvements Reviews

4.4 Rating 219 Reviews

84 %

of reviewers recommend EYG Home Improvements

Company Reviews

4.4

Based on 219 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About EYG Home Improvements:

EYG is a leading UK double glazing specialist with decades of home improvement knowledge and experience.

We design, manufacture and install domestic glazing of any shape or size – from windows and doors to bespoke orangeries, conservatories and replacement conservatory roofs.

Our business is founded upon the traditional values of reliability and trust.

We always put the needs of our customers first and we will endeavour to provide the best possible customer service.

Visit Website

Phone:

0800 181 888

Email:

l.baxter@eyggroup.com

Location:

E Y G Window Centres, Wiltshire Road, Hull,
Hull
EYG Home Improvements
HU4 6QQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Michael, Jonny and Gil(?) were first class workers, and didn't even stop for tea breaks! They were punctual, conscientious and very polite. The work was completed on time, and to a very high standard. A problem with the plaster was rectified within 2 days. My only recommendation is that EYG supply their workers with sheets to cover open roofs overnight. Thanks to all the staff”

Posted 1 year ago

Many thanks for the wonderful comments Mr Richardson, it is great to hear and I will pass your comments to the installation department. Many thanks, Lisa

Posted 1 year ago

“Just had some new lintels put in to our front window and patio doors by John G in preparation for new windows this week, the standard of the work is incredible, brickwork looks better than I believe the house would have looked when it was new. John G and EYG absolutely brilliant!! thank you!”

Posted 1 year ago

Thank you for your review! We really appreciate the feedback!

Posted 1 year ago

“How can you display a picture of the queen lower your flag and open on the funeral day! the roads are deserted you must be the only place open how disrespectful won't be using you again EVER”

Posted 1 year ago

Mr Welburn, we appreciate it's a highly sensitive and emotive issue, but very unfortunately we have legal and contractual obligations to our domestic and commercial customers and after lengthy discussions, we took the incredibly difficult decision to continue manufacturing for this purpose alone. All our sales and marketing operations have been paused for 24 hours, out of respect for the Queen. Staff have been given an extended two-hour break in the factory and offices, and we have made available a large screen for them to view the proceedings. We are very sorry you feel this way but completely respect your point of view.

Posted 1 year ago

“Had french doors fitted by John G and his team , great guys , very efficient , great job done by all .”

Posted 1 year ago

Thank you for the lovely feedback Mrs Foster, we are really pleased you were happy with your installation. Best wishes, Lisa

Posted 1 year ago

“Hi I have just been informed by my bofreind that you are open on 19th September it is the queen's funeral have some respect for your staff this is a disgraceful company to work. Me and my boyfreind had plans for the day with the kids for the funeral as it is a once in life time opportunity and your open I'm shocked. No shops ard open on this day so hope your going to provide for his dinner”

Posted 1 year ago

Thank you for your feedback. We are continuing with our manufacturing processes as we have legal obligations to abide by, which we are unable to forfeit. In addition, some customers have indicated they wish their installations to go ahead as they have booked time off work and other trades to fit in with the work, and we don’t want to let them down. All our sales and marketing staff are ceasing their normal work that day, and we will not be contacting customers. We are doing everything we can as a business to mark this sad and solemn occasion while fulfilling our legal and contractual obligations, and a lot of thought and discussion has taken place. This is not a decision we have taken lightly and was a result of some very difficult discussions and balancing the needs of our customers with the wishes of our staff.

Posted 1 year ago

Thank you for your feedback. We are continuing with our manufacturing processes as we have legal obligations to abide by, which we are unable to forfeit. In addition, some customers have indicated they wish their installations to go ahead as they have booked time off work and other trades to fit in with the work, and we don’t want to let them down. All our sales and marketing staff are ceasing their normal work that day, and we will not be contacting customers. We are doing everything we can as a business to mark this sad and solemn occasion while fulfilling our legal and contractual obligations, and a lot of thought and discussion has taken place. This is not a decision we have taken lightly and was a result of some very difficult discussions and balancing the needs of our customers with the wishes of our staff.

Posted 1 year ago

“You might as well take the Queen head of this page. You have no morals or respect for your staff at all just pure greed the only company in hull to stay open on the queen's funeral my husband has to work on the queen's funeral while the director goes travelling to London absoultly shocking company to work for disgusting!!!!”

Posted 1 year ago

Thank you for your feedback. We are continuing with our manufacturing processes as we have legal obligations to abide by, which we are unable to forfeit. In addition, some customers have indicated they wish their installations to go ahead as they have booked time off work and other trades to fit in with the work, and we don’t want to let them down. All our sales and marketing staff are ceasing their normal work that day, and we will not be contacting customers. We are doing everything we can as a business to mark this sad and solemn occasion while fulfilling our legal and contractual obligations, and a lot of thought and discussion has taken place. This is not a decision we have taken lightly and was a result of some very difficult discussions and balancing the needs of our customers with the wishes of our staff. There are no directors travelling to London for the funeral, and they will be at work as normal, unless they have chosen to take a day’s holiday, which is the same for all staff.

Posted 1 year ago

“A representative visited, as requested, to give an estimate for replacement windows and doors. He was very polite and knew what he was talking about. He calculated a value for 16 windows, an exterior door and french doors which was very close to what I had in my mind. I decided to go ahead and signed the paperwork and gave a deposit. The following morning I received a phone call from the representative saying he had made a mistake and not included the cost of the french doors. For the french doors an additional sum of money was required or a suggestion of cancelling them. I was not happy so decided to cancel. I thought this was very unprofessional. I now await the surveyor installation.”

Posted 1 year ago

We are sorry to hear this. It is rare and the sales person you mentioned is very experienced and reliable, we are sorry on this occasion that a mistake was made. Best wishes, Lisa

Posted 1 year ago

“Very impressed from start to finish by the professional way everything was handled. Great price and completed a day early as requested”

Posted 1 year ago

Thank you Mr Bartlett for this fantastic review, we are thrilled you were happy with our service. Best wishes, Lisa

Posted 1 year ago

“We received a visit from the local branch manager. He was 10/10”

Posted 1 year ago

Thank you for your review! We really appreciate the feedback!

Posted 1 year ago

“From enquiry to completion we are highly delighted with the workmanship involved in removing an internal supporting wall and installation of lintels for our new excellent sliding doors. John G and Raz gave a first class service and kept us fully informed of all works on a daily basis. We would strongly recommend the EYG Home Improvements team 100% and without hesitation. Well done to everyone involved in our renovations and thank you!”

Posted 1 year ago

Thanks for the 5 stars Chris & Michelle, we appreciate it!

Posted 1 year ago

“EYG have just fitted a new entrance door and also replaced a window with French doors. Excellent team of fitters Phil & Jay. John G did an excellent job cutting out the brickwork for the new door and returning the next day to finish off the installation.”

Posted 1 year ago

Thank you for the 5 star review Robin!

Posted 1 year ago

“A big thank you to Paul and Julian( van 98) for such a professional fitting service. A quality installation provided by a friendly and helpful team.”

Posted 1 year ago

Thank you for your review! It really is great to get such positive feedback. Many thanks, Lisa

Posted 1 year ago

“Whole process went very smoothly”

Posted 1 year ago

Thank you for your review! We really appreciate the feedback!

Posted 1 year ago

“We've just had windows and doors fitted throughout the house and they are excellent quality. We particularly like the new front door. Not only that, the two fitters, Jack and Josh, were pleasant and courteous throughout. We would like to thank them and EYG for a great service.”

Posted 1 year ago

Thank you for your review, we are so pleased that you are happy with the door and the level of workmanship, that's great to hear. Best wishes, Lisa

Posted 1 year ago

“Just had a 5 window bay, a 3 window bay and a replacement glass door and side glass panel fitted by EYG. Phil B and Jay were the fitters and thier work was ecellent.Attention to detail, meticulous finishing,always friendly and happy to explain anything. Nothing was too much trouble. A good team and a credit to EYG.”

Posted 1 year ago

That's really great to hear thank you so much for the amazing review, John, best wishes, Lisa

Posted 1 year ago

“Mike and Steve from EYG installed 9 windows over 2 days on 30th June and 1st July. Their experience, skills and professional commitment to the task ensured an efficient and high quality installation. They offered helpful advice whenever we needed to make any decisions about the job and they were cheerful, polite and respectful of the property throughout their visit. If you want fitters who enjoy and take a pride in their work, then Mike and Steve are the guys for you. Thank you to you both.”

Posted 1 year ago

Thank you for your wonderful review! We really appreciate the feedback, Lisa

Posted 1 year ago

“John G and Raz have done an excellent job fitting lintels in preparation for replacement windows. They explained the processes involved to me clearly, worked highly efficiently and in an organized way. They cleaned up well afterwards too! I am very pleased.””

Posted 1 year ago

Thanks for the 5 star review Anne!

Posted 1 year ago

“Replacement of front door and frame. Excellent service. Fitter was on time, installed the replacement door with care and attention to detail and totally cleaned up afterwards. Would recommend”

Posted 1 year ago

Thank you for the 5 star review David!

Posted 1 year ago

“John G and Raz have done an excellent job fitting lintels in preparation for replacement windows. They explained the processes involved to me clearly, worked highly efficiently and in an organized way. They cleaned up well afterwards too! I am very pleased.”

Posted 1 year ago

Thank you for the 5 star review Anne!

Posted 1 year ago

“Great service, great front door. Great brick layer and plasterer big John G. Perfect job all round really”

Posted 1 year ago

Thank you for your review! We really appreciate the fantastic feedback! Lisa

Posted 1 year ago

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EYG Home Improvements is rated 4.4 based on 219 reviews