Elite Models Online Reviews

4.7 Rating 3,134 Reviews
94 %
of reviewers recommend Elite Models Online
4.7
Based on 3,134 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Elite Models Online Reviews

About Elite Models Online:

With more than 30 years experience in the model retail business having opened our first store in 1988, we aim to supply you with the greatest variety of models at extremely competitive prices. The team at Model World UK strive to provide excellent customer service - we don't just sell models we all have a love for what we do, and we also take part competitively in our hobbies, be it flying helicopters, quads, aeroplanes or racing cars and buggies. We love our jobs - who wouldn't enjoy working with these big boys toys all day everyday!

In the spring of 2013 we moved from our site at Maidstone to our new purpose built store in Sittingbourne where we have been able to grow and expand our offerings to you in a bright and welcoming store. And, in 2019 we nearly doubled the actual shop floor space to bring you even more products and also to allow us to launch the Sittingbourne Lego Store.

We are currently open Monday to Saturday 9.30am to 6pm

Phone:

01795 410630

Email:

dean@centuryuk.com

Location:

MODELWORLD UK T/A.UNIT 1. ANCHOR BUSINESS PARKCASTLE ROAD
SITTINGBOURNE
ME10 3AE

God communication and the model (Dumas ME109) quality is better than other makes I have bought.
Helpful Report
Posted 2 years ago
Good communication and service
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Posted 2 years ago
So quick
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Posted 2 years ago
Friendly reliable service/delivery. Was a EU version but still works in my shaver connection.
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Posted 2 years ago
Duplicated the order due to Internet issues, not a problem as me and my son now both have a rocket each.
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Posted 2 years ago
I ordered some parts and the wrong ones arrived however, Richard was very helpful and sorted out what I really wanted. I will use Elite models from now on.
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Posted 2 years ago
have a nice day
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Posted 2 years ago
Excellent customer service with somebody phoning me up to suggest an alternative motor to the one I had originally ordered as it was out of stock. Only small snag was that the motor I then bought wasn't quite compatible with the intended use. Recoverable with spares to hand, but would have been very frustrating otherwise.
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Posted 2 years ago
Delivered to an acceptable time scale. Items delivered as ordered in good condition.
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Posted 2 years ago
Generally very good but the shop and the online do not seem to always be in communication about stock and other items. Have been very helpful but then have also made mistakes. Generally a positive experience however.
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Posted 2 years ago
Always friendly and eager to help.
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Posted 2 years ago
Only one small moan, no despatch information. Otherwise , all good.
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Posted 2 years ago
Good service and fast postage
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Posted 2 years ago
slow to arrive but the product was good.
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Posted 2 years ago
Delivered as described and on time. Whilst I understand the need of the vendor to ensure quality of service is sustained, I do resent these continual requests for feedback; sometimes a single purchase can lead to several requests for feedback. Many thanks.
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Posted 2 years ago
Straightforward nicely executed transaction.
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Posted 2 years ago
How can I write a review as I'm still waiting for my product to come? I will write my review After I have my product.
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Posted 2 years ago
Good service
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Posted 2 years ago
Record all orders on time and very well packaged, now lets fix our toys and go play,, till next time,,, lol thanks guys 👍👍👍💯%
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Posted 2 years ago
Small battery arrived via DPD after just a few days of ordering. I did not receive any order confirmation email after ordering online, which concerned me that it wouldn't arrive. However all good.
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Posted 2 years ago
Elite Models Online is rated 4.7 based on 3,134 reviews