Elite Models Online Reviews

4.7 Rating 3,128 Reviews
94 %
of reviewers recommend Elite Models Online
4.7
Based on 3,128 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Elite Models Online Reviews

About Elite Models Online:

With more than 30 years experience in the model retail business having opened our first store in 1988, we aim to supply you with the greatest variety of models at extremely competitive prices. The team at Model World UK strive to provide excellent customer service - we don't just sell models we all have a love for what we do, and we also take part competitively in our hobbies, be it flying helicopters, quads, aeroplanes or racing cars and buggies. We love our jobs - who wouldn't enjoy working with these big boys toys all day everyday!

In the spring of 2013 we moved from our site at Maidstone to our new purpose built store in Sittingbourne where we have been able to grow and expand our offerings to you in a bright and welcoming store. And, in 2019 we nearly doubled the actual shop floor space to bring you even more products and also to allow us to launch the Sittingbourne Lego Store.

We are currently open Monday to Saturday 9.30am to 6pm

Phone:

01795 410630

Email:

dean@centuryuk.com

Location:

MODELWORLD UK T/A.UNIT 1. ANCHOR BUSINESS PARKCASTLE ROAD
SITTINGBOURNE
ME10 3AE

Arrived as descibed
Helpful Report
Posted 1 year ago
Very Good Product
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Posted 1 year ago
Found elite models to be quick which is what I want the fact there no model shops nearby
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Posted 1 year ago
I liked the prompt and efficient service. Would recommend to friends
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Posted 1 year ago
Excellent service, will order again in the future
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Posted 1 year ago
As they say, it does what it says on the tin! No problems all straight forward and good communications.
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Posted 1 year ago
item delivered in good condition and a day erlier.very pleased with the service
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Posted 1 year ago
Very quick delivery.
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Posted 1 year ago
Correct items. Fast delivery. Delivery a bit expensive.
Helpful Report
Posted 2 years ago
Good service and quick delivery 👍
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Posted 2 years ago
Quick and efficient service, can't find fault with Elite
Helpful Report
Posted 2 years ago
Sorry, but you lose a point for having the World's worst website. Virtually no basic product information eg. a photo of a can of paint - enamel? acrylic? compatible with? foam safe? does it have a widget? what thinning agent do I need? Having drop-down manufacturer's names is meaningless to a newby, who are these people? - I'm looking for a product to suit my needs, not their ego. (You could print really useful road maps too, & just call everywhere 'Another Town'!) Try 'selling the product' by listing it's virtues, rather than just show a dull photo on a shelf. Knowledge is power - why is this better than that & why should I buy it? Good luck : )
Helpful Report
Posted 2 years ago
Very nice toy (for a grown up man)
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Posted 2 years ago
Although eventually unable to supply the parts required on this order due to supply problems, Elite kept me well informed throughout and refunded promptly. I have been happy with other orders and service to date.
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Posted 2 years ago
Out of stock but a quick refund nice fella on the phone ok
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Posted 2 years ago
Good all rounder
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Posted 2 years ago
Tool arrived promptly, effectively packaged and was as described.
Helpful Report
Posted 2 years ago
easy to deal with
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Posted 2 years ago
improved dispatch would earn 5 stars
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Posted 2 years ago
Good service. Only missed out on 5 stars because some of the items I wanted were not in stock.
Helpful Report
Posted 2 years ago
Elite Models Online is rated 4.7 based on 3,128 reviews