Elite Models Online Reviews

4.7 Rating 3,128 Reviews
94 %
of reviewers recommend Elite Models Online
4.7
Based on 3,128 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Elite Models Online Reviews

About Elite Models Online:

With more than 30 years experience in the model retail business having opened our first store in 1988, we aim to supply you with the greatest variety of models at extremely competitive prices. The team at Model World UK strive to provide excellent customer service - we don't just sell models we all have a love for what we do, and we also take part competitively in our hobbies, be it flying helicopters, quads, aeroplanes or racing cars and buggies. We love our jobs - who wouldn't enjoy working with these big boys toys all day everyday!

In the spring of 2013 we moved from our site at Maidstone to our new purpose built store in Sittingbourne where we have been able to grow and expand our offerings to you in a bright and welcoming store. And, in 2019 we nearly doubled the actual shop floor space to bring you even more products and also to allow us to launch the Sittingbourne Lego Store.

We are currently open Monday to Saturday 9.30am to 6pm

Phone:

01795 410630

Email:

dean@centuryuk.com

Location:

MODELWORLD UK T/A.UNIT 1. ANCHOR BUSINESS PARKCASTLE ROAD
SITTINGBOURNE
ME10 3AE

Product exactly as described. Dispatched on time. Thank you.
Helpful Report
Posted 3 weeks ago
Excellent service and communications A*
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Posted 3 weeks ago
Good device
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Posted 3 weeks ago
Ordered a cowl and the wrong cowl was dumped on my door step,phoned Elite models and my actual cowl is at customs,ivenchased this up to be told I've to send the wrong cowl back and was told" they will sort out something with postage cost incurred" how much is this cowl costing me in extra time and money with no guarantee of getting the cowl paid for! Bad customer service in my opinion and wont should here again.
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Posted 1 month ago
Excellent service items arrived faster than expected
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Posted 1 month ago
Great service and communications and fast delivery - many thanks.
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Posted 1 month ago
Great service and products
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Posted 1 month ago
Very good and fast service
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Posted 1 month ago
Good stock , and a quick delivery service
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Posted 1 month ago
Great communication, prompt delivery. Excellent service
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Posted 1 month ago
Great Service Would definitely use them again
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Posted 1 month ago
Service ok 2 orders took a week each And I am only 20 miles away
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Posted 1 month ago
Good service, good price and very helpful. Items arrived promptly and well packed.
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Posted 1 month ago
Really quick service, very helpful customer service. Excellent!
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Posted 1 month ago
Recently bought a 00 Gauge locomotive from Elite Models and I am really happy with my experience, the item was dispatched promptly and arrived the day after dispatch in well wrapped packaging, I will definitely be shopping here again.
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Posted 1 month ago
Cant remember what it was I ordered, so it was probably all fine.
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Posted 1 month ago
Excellent service. Item as described
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Posted 1 month ago
The kit that I ordered from Elite Models was despatched quickly and was very well packaged. After having placed my order I was kepy up to date with its progress and was informed when dispatch had taken place. I would have no hesitation in buying from Elite Models in the future. Many thanks for a top class service.
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Posted 1 month ago
Good service
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Posted 1 month ago
Great service. Ordered online and delivered exactly as promised. First Class
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Posted 1 month ago
Elite Models Online is rated 4.7 based on 3,128 reviews