dust spares ltd Reviews

4.8 Rating 913 Reviews
96 %
of reviewers recommend dust spares ltd
4.8
Based on 913 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5

Write Your review

Tell us how dust spares ltd made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
A bit disappointed. In short, the fault is mine - I ordered lots of 150mm fittings and then two 160mm lengths of duct. No one in the order procurement chain flagged this and instead of questioning if I had made a mistake, they just shipped it. Some parts arrived damaged - probably not the cheapest place if you shop around but they are convenient. Ordered some adaptors elsewhere, and I've solved the issue.
Helpful Report
Posted 2 months ago
Good morning Callum, Thank you for taking the time to leave us a review! I can understand how frustrating this would have been and we do try our best to check over each order as they come through the system and get in touch. With reference to the damaged items, if this happens again then please do get in touch and we can get this resolved for you as soon as possible. Many Thanks, Stacie and The Dust Spares Team
Posted 1 month ago
Nicely made unfortunately my machine is about 40 years old and is imperial size with is 16 inches and not 400 mm so have had to improvise to make it fit but it seems to work only time will tell
Helpful Report
Posted 2 months ago
Dear Mr, Thank you so much for your glowing 5-star rating of Dust Spares Ltd! We greatly appreciate your feedback and are thrilled to hear that you have had a fantastic experience with us. Thank you again for choosing Dust Spares Ltd. We look forward to serving you in the future and providing you with the same level of satisfaction. Best regards,
Posted 2 months ago
Extremely good and prompt service.
Helpful Report
Posted 2 months ago
Dear Phillip, Thank you so much for your glowing 5-star rating of Dust Spares Ltd! We greatly appreciate your feedback and are thrilled to hear that you have had a fantastic experience with us. "Extremely good and prompt service." – we're delighted to know that our commitment to fast and efficient service, alongside our superior quality products, has met your expectations. We aim to provide nothing less than excellence to all our valued customers like you. Thank you again for choosing Dust Spares Ltd. We look forward to serving you in the future and providing you with the same level of satisfaction. Best regards,
Posted 2 months ago
Spot on service
Helpful Report
Posted 2 months ago
Dear Ian, Thank you so much for giving Dust Spares Ltd a 5-star rating! We greatly appreciate your positive feedback and it means a lot to us. Spot on service is what we strive to provide to all our valued customers like yourself. We are thrilled to hear that we were able to meet your expectations and provide you with a seamless experience. Once again, thank you for taking the time to share your satisfaction. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We hope to serve you again soon! Best regards,
Posted 2 months ago
Delivery was very prompt,I will be using these guys again.
Helpful Report
Posted 2 months ago
Dear Mark, Thank you so much for your 5-star rating of Dust Spares Ltd. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Delivery was very prompt, and we're delighted to know that we could meet your expectations. We look forward to serving you again in the future. Best regards,
Posted 2 months ago
Quick service good products
Helpful Report
Posted 2 months ago
Dear Nick, Thank you so much for your glowing 5-star rating of Dust Spares Ltd! We greatly appreciate your feedback and are thrilled to hear that you have had a fantastic experience with us. "Quick service, good products" – we're delighted to know that our commitment to fast and efficient service, alongside our superior quality products, has met your expectations. We aim to provide nothing less than excellence to all our valued customers like you. Thank you again for choosing Dust Spares Ltd. We look forward to serving you in the future and providing you with the same level of satisfaction. Best regards,
Posted 2 months ago
Very slow, delivery over expensive, then when they finally arrived, didn’t even fit. They are 5mm too big. Would not recommend to an enemy.
Helpful Report
Posted 2 months ago
Good morning John, We are sad to hear you had a bad experience with us! Please rest assured that we take all feedback on board to better our products and services. Addressing the very slow part, the item ordered is on a made to order basis. It mentions on the website 10-14 working days to get these into us. I can understand your frustration with any kind of lead time and have passed this over to our procurement team to look into stock levels. Regarding the costly delivery, I notice your location is in Northern Ireland. While we strive to minimize courier expenses, it's important to understand that due to increasing charges and your location, the costs are inevitably higher. The sizes on the website are nominal sizing and have passed this over to our team to make this more apparent. Again, we appreciate you taking the time to leave us feedback. Many Thanks, Stacie and The Dust Spares Team
Posted 2 months ago
Fantastic service order was fulfilled straight away and deliverd by DPD who give you a one hour time slot.
Helpful Report
Posted 2 months ago
Dear Dean, Thank you so much for giving Dust Spares Ltd a 5-star rating! We really appreciate your kind words and feedback. We are thrilled to hear that you found our service to be fantastic. Our team works hard to fulfill orders promptly and ensure a smooth delivery experience. We are glad that DPD provided you with a one-hour time slot, enhancing our service further. Thank you once again for choosing Dust Spares Ltd. We value your business and look forward to assisting you with any future needs. Best regards,
Posted 2 months ago
Great prices, super fast delivery
Helpful Report
Posted 2 months ago
Dear Gavin, Thank you so much for your fantastic 5-star rating of Dust Spares Ltd! We are thrilled to hear that you had a great experience with us. Your support means the world to us! We would also like to mention that we are delighted you found our prices to be great and our delivery to be super fast. Providing excellent value and ensuring timely delivery are top priorities for us. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future. Best regards,
Posted 2 months ago
Item as described. Sent promptly. Thank you.
Helpful Report
Posted 2 months ago
Dear Chris, Thank you so much for giving Dust Spares Ltd a 5-star rating! We truly appreciate your kind words and support. It means a lot to us that you found our service to be satisfactory. We always strive to accurately describe our items and ensure prompt delivery, so we're thrilled that you noticed our efforts. Your feedback encourages us to keep up the good work! Once again, thank you for your excellent rating and for choosing Dust Spares Ltd. We look forward to serving you again in the future. Item as described. Sent promptly. Thank you. Best regards,
Posted 2 months ago
Very efficient service I got my spares in two days!!
Helpful Report
Posted 2 months ago
Good afternoon, Thank you so much for your fantastic 5-star rating of Dust Spares Ltd! We sincerely appreciate your support and taking the time to share your experience. We are thrilled to hear that you found our service to be very efficient and that you received your spares in just two days. Ensuring prompt delivery is one of our top priorities, and it brings us great joy to know that we were able to fulfil your needs quickly. Once again, thank you for your kind words and positive feedback. It means the world to us. Should you require any further assistance or have any future requirements, please don't hesitate to reach out. We're here to help! Best regards, Dust Spares Ltd Team
Posted 2 months ago
Swift and efficient
Helpful Report
Posted 2 months ago
Thank you so much for taking the time to leave us a 4-star rating, we greatly appreciate it! We're thrilled to hear that your experience with Dust Spares Ltd was swift and efficient. We strive to provide our customers with top-notch service, and your feedback reaffirms that we're on the right track. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you once again for choosing Dust Spares Ltd!
Posted 2 months ago
Perfect for your extraction requirements
Helpful Report
Posted 2 months ago
Dear Gary, Thank you so much for the fantastic 5-star rating of Dust Spares Ltd! We greatly appreciate your kind words and support. At Dust Spares Ltd, we pride ourselves on providing top-notch products and services to meet all your extraction requirements. It's wonderful to hear that our offerings have been perfect for your needs. Once again, thank you for taking the time to rate us. We look forward to serving you again in the future! Best regards,
Posted 2 months ago
Great product and service Excellent quality and fits perfectly Thank you
Helpful Report
Posted 2 months ago
Dear Nick, Thank you so much for your fantastic 5-star rating of Dust Spares Ltd! We greatly appreciate your support and trust in our company. We are thrilled to hear that our product and service met your expectations. Your satisfaction is our top priority, and it's fantastic to know that our dust spares provided excellent quality and a perfect fit for your needs. Once again, thank you for taking the time to share your positive experience with us. It means a lot to our team. Should you have any further requirements or questions, please don't hesitate to reach out. We are here to assist you. Thank you! Best regards,
Posted 2 months ago
Excellent service. Delivery very quick.
Helpful Report
Posted 2 months ago
Dear Neil, Thank you so much for taking the time to leave a 5-star rating for Dust Spares Ltd. We truly appreciate your kind review and are thrilled to hear that you found our service excellent. We pride ourselves on providing quick delivery to our valued customers like yourself. Thank you once again for choosing Dust Spares Ltd. We look forward to serving you again in the future. Best regards,
Posted 2 months ago
Great service and rapport posting.
Helpful Report
Posted 2 months ago
Dear Garry, Thank you so much for your incredibly kind 5-star rating of Dust Spares Ltd! We truly appreciate your support and loyalty as a customer. It is truly customers like you that motivate us to deliver excellent service and high-quality products. We are thrilled to know that you had a great experience with our service and found our rapport posting to be helpful. Your satisfaction is our top priority, and we pride ourselves on providing exceptional customer service every step of the way. Once again, we are truly grateful for your continued patronage, and we look forward to serving you again in the future. Should you have any further inquiries or need any assistance, please do not hesitate to reach out to us. Wishing you a wonderful day! Best regards,
Posted 2 months ago
Great quality, and excellent service
Helpful Report
Posted 2 months ago
Good afternoon, Thank you for taking the time to leave us a review, we appreciate it! Kind regards, Stacie and The Dust Spares Team
Posted 2 months ago
Very quick delivery and good product
Helpful Report
Posted 2 months ago
Dear Steve,Thank you so much for your fantastic 5-star rating of Dust Spares Ltd! We truly appreciate your kind words and continuous support as a loyal customer. We are thrilled to hear that you received very quick delivery and a good product. It is our top priority to provide efficient service and high-quality products to ensure your satisfaction. Once again, thank you for choosing Dust Spares Ltd. We value your feedback and can't wait to serve you again in the future! Warm regards,
Posted 2 months ago
On time service
Helpful Report
Posted 2 months ago
Dear Tony,Thank you so much for your 5-star rating and kind review of Dust Spares Ltd. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our company. At Dust Spares Ltd, we prioritize providing efficient and dependable service to our customers. It fills us with joy to know that our "On time service" was able to meet your expectations. We are committed to continuously delivering top-notch products and ensuring prompt and reliable service. Once again, thank you for taking the time to share your satisfaction with our company. We look forward to serving you again in the future. Best regards,
Posted 2 months ago
Speedy delivery and quality product
Helpful Report
Posted 2 months ago
Dear Steve, Thank you so much for taking the time to give Dust Spares Ltd a 5-star rating! We truly appreciate your feedback and support. We are glad to hear that our speedy delivery and quality product met your expectations. We strive to provide our customers with the best service possible, and it's always fulfilling to know that we succeeded in doing so for you. Once again, thank you for choosing Dust Spares Ltd. We look forward to serving you again in the future!
Posted 2 months ago
dust spares ltd is rated 4.8 based on 913 reviews