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Dofos Reviews

4.9 Rating 170 Reviews

96 %

of reviewers recommend Dofos

Company Reviews

Product Reviews

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Phone:

01315574666

Email:

Orders@dofos.co.uk

Location:

337 LEITH WALK
Edinburgh
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Dofos 5 star review on 2nd October 2022

Dofos 5 star review on 27th August 2022

Dofos 5 star review on 13th July 2022

Dofos 5 star review on 26th June 2022

Maureen Henderson-Lowe

Dofos 5 star review on 24th June 2022

Linda Selman (use This Account)

Dofos 5 star review on 5th June 2022

Maureen Henderson-Lowe

Dofos 5 star review on 5th June 2022

Maureen Henderson-Lowe

8

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would usually give you 5-stars but since moving over to a DPD delivery service it hasn't been the same. Previously deliveries were next day, they are still currently billed as 'next day delivery but it takes a minimum of two days and last month, three days. This time after ordering at 09:45 on Wednesday morning the food arrived on Friday at 16:00. The Forthglad box had been dropped somewhere down the line and one of the pouches had split open and rotted, it absolutely stank. I had to drive down to the Leith store (which negates the entire delivery process) to exchange the box. To your credit it was exchanged without much fuss, however no attempt was made at an apology - I voiced my concern too about the new delivery times and again nothing was really explained other than 'DPD are suffering with covid sickness') You guys have always been great, however, I will think twice about ordering from you next time and even explore other options.”

Posted 1 year ago

“Popped into Comiston store for my Mias food . Lovely friendly welcome & great choice .”

Posted 1 year ago

“Extremely friendly and helpful staff”

Posted 1 year ago

“Always receive a great service from Dofos but annoyed that delivery has went from being free to now £5.99! This is a really big jump especially when we order so frequently. It’s a shame but this may cause us to purchase elsewhere.”

Posted 1 year ago

“We love going to Dofos, our three Dachshunds love the treats we get there. The staff are so kind and knowledgeable. A lovely addition to Stockbridge.”

Posted 1 year ago

“Love bringing Cooper in to visit and get him some natural treats the team everyone is super friendly and knowledgable especially Livvie.”

Dofos 5 star review on 27th August 2022

Posted 1 year ago

“Dofo's is a fabulous, friendly pet emporium. The staff are lovely and always on hand with advice. There is a great array of food and dog snacks/chews available - a happy sensory explosion for all dogs entering.”

Posted 1 year ago

“Warm and friendly welcome in store everytime. The store always have the stuff we are looking for and some fantastic alternative or new goodies for us to try for our puppy! Healthy, raw, wholefood food/treats for all animals.”

Posted 1 year ago

“Great service, fast delivery and kept me well informed.”

Posted 1 year ago

“Friendly, helpful staff, good selection of quality products.”

Posted 1 year ago

“Loving the new store, service great as always”

Posted 1 year ago

“Always get my dog food from here. Order one day it arrives the next!!! Brilliant service and a convenient way to shop. Recommend A+++”

Posted 1 year ago

“Best shop in Edinburgh Amazing staff, fab stock! Odin loves being there and he loves Koko 😍 not sure if Koko feels the same..😅”

Posted 1 year ago

“We ordered two bags of cat litter and, somewhat confusingly, the website initially gave us the option of picking them up on a Sunday (when all of the Dofos store locations are shut). We selected Monday as the collection date, but didn't get around to picking up the order until Tuesday... which, it turned out, hadn't arrived in store yet. We don't live particularly close to Dofos, so that was frustrating, but we did receive an email the following day to let us know it was ready to be picked up.”

Posted 1 year ago

“Staff always helpful and very pleasant.”

Posted 1 year ago

“Extremely friendly and helpful staff. My pooch and I love this store!”

Posted 1 year ago

“Great service and selection of dog supplies at the new Gayle store.”

Posted 1 year ago

“Absolutely love the new superstore on South gyle the staff are so friendly and very helpful”

Posted 1 year ago

“Very pleased with the service.”

Posted 1 year ago

“Delivery is normally pretty perfect however my recent raw delivery arrived via DPD, the food was starting to thaw, they were not wasted but packs were wet and a few going a little soft.. At the edges.. I can only assume at being delivered in the evening meant it had been in the van most of the day…”

Posted 1 year ago

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Dofos is rated 4.9 based on 170 reviews