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Crazy Color Reviews

3.8 Rating 745 Reviews

66 %

of reviewers recommend Crazy Color

Company Reviews

Product Reviews

3.8

Based on 745 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

About Crazy Color:

Crazy Color® was launched in 1977 in the midst of the punk rock explosion in Britain. In a time that anarchy and free expression ruled supreme, one hairstylist was growing tired of the same natural color palette. Renato Brunas was at the height of his hairdressing career and was set to push the boundaries of color even further when he developed a new range of rainbow shades. Thus Crazy Color® was born and over 40 years later our ethos is the same, we want you to express yourself unapologetically. In every iconic pink bottle is a color that is ready to turn heads. Don‘t be the trend make your own. Mix it your way to create a shade to match your style. Our range has expanded to 41 colors over the years and each decade gathers new fans. They continue to inspire us and remind us that hair color has no limits.

So what are you waiting for??? It’s time to live your life in color!

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Crazy Color 5 star review on 19th April 2024

Crazy Color 5 star review on 19th April 2024

Crazy Color 5 star review on 19th April 2024

Crazy Color 5 star review on 18th April 2024

Crazy Color 5 star review on 18th April 2024

Crazy Color 5 star review on 17th April 2024

Crazy Color 5 star review on 12th April 2024

K Bailey-lockyer

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The couloir was great but packing was not good and bleach leaked eveywhere and had to use it the same day as it was open”

“Decent delivery time, wish the website said how many ml in the bottle”

Hi Siena, thank you so much for leaving us a review it is much appreciated, we have now added the bottle sizes to our website thank you for alerting us to this!

“Great quality products, great price and fast delivery.”

Hi Rochelle, thank you so much for your kind 5-star review, it means a lot to everyone at Crazy Color! We are so glad to hear that you love our products finding them a great price and fast delivery. Thank you so much again for being a Crazy Color customer!

“Didn’t help my colour at all”

Hi! Thank you for your review it is much appreciated! Sorry that you have had a negative experience dying your hair. We do recommend lightening hair to level 9 or 10 (blonde) before applying, to achieve the best result. However, the colour may have not worked for a number of factors such as; if any of the previous colours remained in the hair, condition, porosity, etc. Please contact our customer service team if you have more questions regarding the application and your result.

“Great product”

Hi! Thank you so much for your lovely 5-star review it means a lot to everyone at Crazy Color! We are so glad to hear you love our product!

“I love the products. My hair is as vibrant and soft as the day it was dyed but they’re staining my pillow case and my pillow awfully. No matter how well I rinse my hair and how often I change my case, there’s still staining.”

“It hasn’t arrived yet”

Hello Jade, We are sorry your parcel took so longer than expected to arrive. We shut down over the festive period until the 4th, there was an additional delay on the 7th with our courier. I see it arrived on the 10th, I hope you enjoy your purchase, thank you for shopping with us at Crazy Color. Best wishes, Laura

“THANK YOU!”

Hi! Thank you so much for your kind 5-star review, it means a lot to everyone at Crazy Color!

“I have not received my order yet. So i would like to know where my order is??”

Hi Samantha, thank you for your review it is much appreciated. We deeply apologise that you have not received your order yet, we have looked into this and can confirm that it is in transit and should be with you soon, if you would like more information on this please contact our customer service team. Sorry again for any inconvenience this has caused.

“I placed an order halfway through December and have not had the products or any update, in spite of repeated emails and phone calls. I will take this up with my card provider, I want a refund. Abysmal customer service.”

Hi there, thank you for the review it is much appreciated. We are so sorry for the delay with your order, as stated on our website we were closed for two weeks during the festive period therefore any orders placed from the 21st onwards were not shipped until the 4th of January. We are sorry for any inconvenience this has caused and can confirm that your order will now be in transit.

“Absolutely awful customer care! Have tried to contact them on numerous occasions now to find out where my order is as it’s been nearly 4 weeks (was ordered for a 2-3 working day delivery) and still no one has gotten back to me. I’ve used their products before and was happy but have bought from a wholesale or hair dressers, never from them direct. Due to this awful service it’s making me question even using their products at all if this is the way they deal with customers.”

Hi Georgia, Thank you for leaving a review it is much appreciated, and we are so sorry there had been a delay with your order over the festive period, we have looked into this and can see that your parcel was delivered on the 5th of January.

“The colour came out beautifully as I have bleached my hair before. It was easy to use and didn't stain the bathroom pink. Delivery was longer than expected but that was likely due to the strikes. I will definitely buy from here again.”

Hi! Thank you so much for your lovely 5-star review, it means a lot to everyone at Crazy Color! We are so glad to hear you had a great experience using our products and got the results you wanted! We are thrilled to know you will be purchasing from us again and would love to thank you again for being a Crazy Color customer!

“Very vivid colour, I wanted a red but the result is more pink”

“Vibrant colour and lasts longer than other brands.”

Hi Maddie, thank you so much for your lovely 5-star review, it means a lot to everyone at Crazy Color! We are so glad to hear that you love our products and find them to be long-lasting and vibrant. Thank you again for being a Crazy Color customer!

“cant post a review yet as i have,nt recieved my order yet”

Hi Margaret, Thank you for your review it is much appreciated. We are so sorry there has been a delay with your order, I have forwarded this to customer services who will look into this and be in touch with you soon. Sorry for any inconvenience caused.

“Used hot purple for the top of my hair and lilac for the tips this was all done on prelivhtened hair have been a white blonde for 6 months the hot purple turned my hair to more of a patchy denim blue and the lilac has turned my ends to a very pale blue massive waste of money and no where near the colours that they are labeled as”

“I haven’t received the products I purchased even though the tracking says it’s been Delivered. Please I need the parcel ASAP!!!!”

Hi Hary, thank you for your review it is much appreciated. We are so sorry there was a delay with your order and for any inconvenience, this had caused!

“I like the dye but the shampoo didn't do anything at all, my hair stayed extremely greasy and felt gross.”

“Still not received the item so can't review”

“As I have received either the pro or a reply to my email I can't give anything but one star for the company nd no review fir the product.Unhappy .”

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Crazy Color is rated 3.8 based on 745 reviews