Concept Direct Reviews

4.7 Rating 53 Reviews
96 %
of reviewers recommend Concept Direct
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Phone:

03330230449

Email:

sales@theithut.com

Location:

Unit 13, Coldwall Industrial Estate, Spotland Road,
Unit 13, Coldwall Industrial Estate, Spotland Road
Rochdale
OL12 7BD

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Anonymous
Anonymous  // 01/01/2019
The product was delivered in a timely manner, customer service was really good, would use again
Helpful Report
Posted 1 year ago
Delivered Laptop next day,well packaged and super easy checkout process. Will use again.
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Posted 1 year ago
Ordered a Pixel PC monitor. Well packaged, quick delivery. Would use again and recommend to anyone
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Posted 1 year ago
There were hiccups over completion of my order, over delivery by Parcelforce, and over a missing part in the box received. All through, Jay was very helpful, and the end result was very satisfactory.
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Posted 1 year ago
Ordered the epson ET-14000 inkjet A3+ printer at a great price from these guys and the deilivery was super fast
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Posted 1 year ago
This was first time and everything went like clockwork, great service , delivered fast , well packaged , 10 out of 10 .
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Posted 1 year ago
Quality product at a great price and with a super easy checkout process. Kept up to date with my order and delivered next day. Well done.
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Posted 1 year ago
Great service and communication, Fast delivery, Thank You.
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Posted 1 year ago
Cannot get this item anywhere else at a similar price to HP itself so this was an excellent purchase as HP are out of stock until September 2022. Speedy delivery and very happy with the part and will allow my MD to use the docking station rather than the charging cables the laptop comes with. This will make things so much easier for the laptop to be moved to and from work.
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Posted 1 year ago
As a rule, I do'nt do reviews however, I needed a waste toner assembly for my Canon IR Printer/photocopier rather urgently. I rang them to ensure that the model number listed on their website was correct for my machine and the person I spoke to was extremely helpful and assured me it was what I needed. When I came to purchase it, it took me 3 attempts to finally pay, as their system wouldn't accept my card details which I am extremely careful when typing them out, but on the 3rd attempt, it was accepted and when it came to postage I was told to do the cheapest option and he would ensure that I would get it the next day and it arrived really well packaged by lunchtime. Well done The IT Hut and thank you, and I highly recommend them.
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Posted 1 year ago
Missing a wire, spoke to someone about it and still haven't heard back. Not a great service in all honesty.
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Posted 1 year ago
Hi Jade We have tried to contact you unsuccessfully on a number of occasions regarding your issue as we were unaware there had been a problem with your order. Can you contact us on 0333 023 0449 at your earliest convenience and we will make sure this is rectified immediately. Kind regards The IT Hut
Posted 1 year ago
Good communication throughout and prompt delivery
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Posted 2 years ago
Very Helpful and understanding, Jay sent me an email personally to help me resolve an issue I had. Very kindly sent me some good will too. I am very happy
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Posted 2 years ago
Really quick delivery and great price :) really happy
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Posted 2 years ago
First class service prompt delivery and with a good quality product. will use again.
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Posted 2 years ago
Super quick delivery, came up to the office, and an incredible price. Hearily recommend!
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Posted 2 years ago
Great experience ordering from The IT Hut, was quick, easy, and kept up to date with process and delivery. Have just finished setting up the laptop and I couldn’t be happier with my product.
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Posted 2 years ago
Great item, which looked like it was second hand......as the seals were broken on the sides of the box. However on opening everything looks in great unused condition. Packaging has resulted in the reduction of 1* as this is an expensive item, it surprisingly was only shipped with the thin plastic delivery bag!!!! This has resulting in the outer box of the actual item becoming damaged, contents appears to be fine.
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Posted 2 years ago
Very nice and effucient, good prices.
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Posted 2 years ago
Very pleased with my router purchase from It Hut. Good telephone advice, extremely competitive price, speedy delivery and a great Teltonika product.
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Posted 2 years ago
Concept Direct is rated 4.7 based on 53 reviews