“Delivery was very prompt and service on the phone was very polite and helpful. You did unfortunately send me someone else's crate of wine rather than my own, which is why I have only scored you 3! However it was resolved very quickly and with good humour, which I very much appreciated.”
Hello Heather, our apologies for the mix-up with the wine but glad to hear it was sorted quickly. Our front office team are always on hand for any queries and yes, they do have a lovely sense of humour.
“I find CPW a delightful company to deal with, selling excellent wines at good prices. Particularly recommended are wines from one if the Ardèche co-ops and they take Beaujolais seriously, including an always excellent nouveau.
I do have one, minor, criticism: there is a good deal of information on the website but few wines clearly show the vintage and AbV. They’re generally stated somewhere in the text, but as most wjnes have a table of data, why not put them there? The ever-helpful staff will always help though.
Delivery is prompt, and it’s free on orders over £120. A 5% discount kicks in at 12 bottles.
Though this year’s conditions have enforced price increases, CPW do not— unlike some— routinely raise them just because a new list is issued.
Good morning David, thank you so much for your kind review. Your comments are also noted as we always are keen to hear what our customers think - and would like on our website. I will look at making vintage and AbV clearer in future wines. The CPW team always do their best on providing advice and we do try to keep our pricing and wines affordable and approachable. Thank you for recommending us, highly appreciated.
“So Far after Two orders They Have performed Very Well, quickly and Efficiently, I will pass more of my Business in their direction, If they can supply the special wines that I have previously purchased direct from the French Chateaus. TIME WILL TELL