Broadnet Communication Systems Ltd Reviews

4.88 Rating 8 Reviews
100 %
of reviewers recommend Broadnet Communication Systems Ltd
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About Broadnet Communication Systems Ltd :

First Established in 2013 and incorporated in 2015, BroadNet was set up by an experienced team of operators and technologists who wanted to develop a secure, resilient communications system with the coverage that Government Emergency Agencies enjoy at a cost that was affordable to any size of user group. BroadNet now has years of reliable operations under its belt, serving hundreds of clients both in the UK and abroad.
We’re continuing to further develop BroadNet’s bespoke products ‘in house’, using global infrastructure providers such as Amazon and Google Web Services to provide a resilient and secure network. We design and source hardware from the world’s leading handset manufacturers such as Hytera - providing both high end and cost effective handset solutions.

Our products are designed to be easy to configure and use, however things can always go wrong which is why we provide unlimited technical support to our users to ensure any problems can be fixed quickly with minimal interruption to your workflow.

Our development path is defined by our user community providing us with feedback and suggestions for new features. There is no “One Size Fits All” to our solutions - everything is built with scalability in mind. Our support team will discuss with you exactly what you are trying to achieve and make recommendations based on the experience of other users in your field.

How does BroadNet help your organisation:

We Improve Safety For Your Remote Workers
We Increase the Reliability of Your Service to Clients
We help Increase productivity and help you make the best use of your available resources
We provide you with flexible & scalable communications at a similar or lower cost than a mobile phone

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Anonymous  // 01/01/2019
Having been with the company for some five years now I find the customer service is helpful and willing to go the extra mile for you. Good quality products.
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We are a 4x4 response charity who assist with transport for NHS, Police, Social Care and many others during poor weather. This week has been exceptionally busy with our teams dealing with drifting snow and freezing conditions. We have transported staff and patients thousands of miles over the course of a week. Our volunteers each have their own Broadnet handset and are dispatched via the portal which gives them all of the information they need and our control team can see exactly what's going on at any given time which allows them to then schedule further work. The system is so flexible that another 4x4 response team have been able to assist us with the control function which has allowed us to run operations from Dundee, Glasgow and the Isle of Skye seamlessly. The voice comms have been crystal clear and despite the many miles between us as well as the hills and glens to deal with there have been no reception issues. We have had one or two minor niggles, some of which have been user error, but once logged the support team respond within minutes, exceptional service. I would recommend this system to anyone looking to improve their comms setup, it won't break the bank either!
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Great support offered and very prompt with replies to any queries. Fully recommend
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Thank you for much for the kind review - it means a lot to the team to hear that
Broadnet is a very amazing communication system. I use it for my work and it's help me get in contact with my colleagues. I would 100% recommend Broadnet to anyone. The radio i would recommend is the bn880.
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Thanks for the lovely review!! :-)
Have recently set up a resilience charity on BroadNet, after using them for my own company for a number of years. The service is amazing, the support staff are very knowledgable and quick to reply to queries and issues. Cannot recommend BroadNet enough and look forward to working together on future projects
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Thanks for the great review Marc. it means a lot to the team get that feedback
Broadnet provide a exceptional service with excellent customer care.
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Thanks for the great review - the team will love this feedback
The original Ariel was rubbish but the flex is spot on just wish the cases were cheeper
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Hi Karl thank you for taking the time to write a review and glad the flex aerial works well for you. Regarding the cost of the cases, these are bespoke and produced by hand by a UK manufacturer and are model specific to our exact radios, hence they are not cheap to produce. We actually make a very small margin on these and sell them more as a convenience for our customers that asked us for them. Thanks again for taking the time to review
Excellent service, loving the ability to see users on the MDT map and having easier access to incidents for updating from scene
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Thanks for the review - really glad the system works well for your needs
Broadnet Communication Systems Ltd is rated 4.88 based on 8 reviews