Blinds 2 Go Ltd Reviews

Name: Blinds 2 Go Ltd
Address: 1 Woodborough Road, Nottingham, Nottinghamshire
Rating: 4.65

4.7 Rating 2,069 Reviews

92 %

of reviewers recommend Blinds 2 Go Ltd

Company Reviews

Metrics

4.7

Based on 2,069 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone

Blinds 2 Go Ltd 5 star review on 23rd December 2021

Anonymous

Blinds 2 Go Ltd 1 star review on 31st July 2021

Aislinn Millington

Blinds 2 Go Ltd 5 star review on 17th May 2021

John Cotter

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy about the service I have received from Blinds 2 Go. The blind was too small and they refused to send another one even though the customer service assistant agreed that it wasn't my fault. I have a recess window and I provided the correct measurement for what I needed to fit the window. There are only a few boxes to complete so it isn't complicated to order but there was no message or adjustment to my order to say that they would deduct over 3 cms for the brackets for recess windows. If their site had adjusted the width as I inserted my measurements then obviously I would have changed it. I haven't had this issue with other blinds I've ordered for recess windows from other companies - and I haven't paid this much either. They have offered a 50% reduction on the cost of making another blind PLUS delivery to the correct measurements! I think that this is not acceptable bearing in mind what I have paid already and the fact that I provided the correct measurements in the first place. Reading other reviews I can see that other people have had the same problem. So why doesn't Blinds 2 Go do something about it?”

Helpful Report

Posted 11 months ago

“The blind to match my curtains didn’t arrive at the same time as the curtains I was told it would be delivered the next day , didn’t arrive, now customer service are telling me it’s currently in Dubai !! I will be compensated if it doesn’t arrive but won’t be able to return the curtains that match it which will be no use to me Disgusted with the lies and service and was unaware that the products weren’t even made in uk”

Helpful Report

Posted 11 months ago

“Diabolical service, must have phoned customer service s nearly 10 times . They said one thing then did another !! . No one was really interested if you have a problem , mistake after mistake. ! Would NOTrecommend n urged people to stear clear of this horrendous company .”

Helpful Report

Posted 11 months ago

“Still undecided, seeing as my blinds that were shipped on 21/01/21 still haven’t even left the UK. And also the fact that I purposely order from an Irish site to avoid any issues with Brexit only to find out when they shipped it was from the UK. Had I know that I probably wouldn’t of bothered to order them. I also have emailed this company twice and haven’t heard back from them.”

Helpful Report

Posted 3 years ago

“Awful company, I gave the exact length and width of what I wanted, only to receive the blinds nearly 2" too short from what I ordered. I was informed by blinds2go that they calculate the drop with the headrail!!! Even with the headrail included the blinds were still short. After several emails later and being offered 50% if I reordered my original request. Customer service refused to give me a manager's contact name and I was told that they can resolve my issue with them. By this time I was really annoyed , not only did they send me the incorrect length that I asked for they expected me to pay again for my original order with 50% discount. So I have told them that, the blinds are not fit for purpose, and I will be contacting Trading standards and the ombudsman (which I have done), they eventually agreed to replace the blinds at the length I requested, FREE OF CHARGE, they are not free as I have already paid for them. I am just waiting for them to arrive, if I have the same issue, I will be in contact with them again (hopefully by then, I should have had a reply from Trading standards and the ombudsman). I would not recommend this company at all”

Helpful Report

Posted 8 months ago

“Awful customer service. My blind was delivered measuring 3/4 of an inch too narrow, the measurements were done in accordance to their exact directions, numerous telephone conversations to numerous people, photographs sent showing that blind didn’t fit, their response was we can offer you a 50% reduction on the cost of making another blind to the correct measurements! Avoid this company!”

Helpful Report

Posted 11 months ago

“Tried a blind for a bedroom first, liked it so proceeded to order 4 X vertical blinds Inc patio window for the same room. Went for the plainest design as I've got patterned curtains. Received the order two tracks were the wrong size had to sent photos of everything including the box to confirm and then was advised they would send the two correct sizes out. The blinds were/are awful in some areas they have a brownish tinge to them and also a faded area which makes them look like they've been at the windows for ages. Also one of the replacement tracks was faulty. I informed the company who said that because I didn't ask for a sample they would send one out to make sure it matches and send a replacement track. The sample came and sure enough it matches but only in some areas for the full length the brown and fading becomes more apparent so I would have still ordered from the sample and still got the same result. The replacement header was damaged so number 4 is no on its way to me. I asked to price up my order with the material I had chosen for my bedroom and was told they wouldn't do that until I had received a sample - we know that makes no difference and I've actually got a fully made up blind to refer back to but if that was their policy... Once received I asked for a price as I was offered a 20% discount and the price they came back with was nearly as much as the full order - unsure why when you can get them from £1+ from the internet and the ones I ordered weren't a fantastic quality! So because of the price I've actually paid wasn't going to pay that on top and am very disappointed with this. So wanted to warn people. I use a local company normally but this is a holiday home so not there all the time and thought I'd try an online company - never again!”

Helpful Report

Posted 1 year ago

“Spent a lot of time and money picking out blinds and curtains for my whole house. I'm waiting 7 weeks now and keep getting copy and paste responses about export invoice. They can't give me a definite date and they can't tell me what sort of compensation I can request. If I don't get my order soon I want a full refund but I don't even trust I'll get that! Did they not know Brexit was coming?!”

Helpful Report

Posted 3 years ago

Blinds 2 Go Ltd is rated 4.7 based on 2,069 reviews