“Having commissioned a survey on a house I'm considering buying (never having bought a house before), I was very pleased with the service received from Tony. He contacted me promptly on receiving the commission, and asked whether I had any particular queries regarding the property. He also kept me informed as to when it would take place, and not only rang to tell me the survey had been completed and that he was in the process of the writing the detailed report, but took the time to give me the headlines as well as a 'warning shot' that older houses usually have plenty to talk about. Given that it was an older house, there were lots of issues listed, but he was very reassuring about the general state and how 'fixable' these issues were, also taking into consideration my plans for structural changes to the house and how these issues may affect them. He allowed me time to completely read through the document, and then discussed by phone all the major points, going over my specific queries and clearly explaining any technical terms/building processes etc that I wasn't familiar with in a very helpful manner.
He left me with contact details and an open offer to further discuss any of the findings in the future.
I also once had cause to ring the Basegate customer service line, who were helpful, polite and efficiently passed on my message.
I was very happy to have commissioned Tony Leishman from Basegate as a building surveyor, and would happily recommend him to others.”
“Tony did a great job our our survey - the report was very detailed and he went above and beyond to provide additional information for when we move into the property. He was very keen to discuss the survey on calls with us to explain things in more detail [and translate much of his findings into layman terms which was incredibly useful]. It was great working with him and I wouldn't hesitate to recommend him to friends and family.”
“Tony was polite, punctual and professional! He talked me over his findings, provided the report very quickly and followed up to make sure I had understanding of everything in the report and recommended next steps.”
“We are very impressed with the thoroughness of your report and the promptness of getting the report to us. We appreciate the fact that you took the time to discuss it with us, drawing attention to some issues we missed. Would have no hesitation in recommending you to any other house purchaser.”
“Tony from Basegate Surveyors completed a very good home buyers report on the house that I was buying. The report was very in depth and informative and great advice was given to me on what needs to be looked into further. Tony called me to discuss the report whilst writing it which really helped me understand better than just reading the report by myself. I would definitely recommend and would use again in the future. Thanks Tony!”
“A great experience with Basegate and in particular with Tony. I was really pleased by the level of detail included in the report, the images taken and overall advice set out in the report. In addition, they offered great customer service by keeping in good contact throughout and turning the work around very quickly. Would recommend.”
“I have to say that Tony was fabulous. From our initial conversation, he explained the whole process of conducting a building survey. He arranged a date and time directly with the vendor and I received the written report within 24 hours. Tony called me to run through everything and answer any questions. The written report was clear and extremely detailed, leaving no stone unturned. I would highly recommend Basegate Surveyors without any hesitation.”
“Brilliant service, Tony was very through with his report and showed both me and my partner that he cared very much about his job the level of detail provided was fantastic. Very approachable about any questions you may have always willing to go the extra mile to go through the report with a fine tooth comb. Highly recommend.”
“The surveyor not only rang to keep us informed as to where he was up to,he took the time to go through anything that I was not sure of after reading the report.Lots of the items that I was not sure of he explained in a way I could understand and nothing was too much trouble.All in all a pleasing way to do business with him.”
“In many cases, what the person who benefits from the purchase needs is not to know the condition of the property in terms of construction only, but to discuss with you to reach the best decision. Sometimes the surveyor acts as if he will buy the house when giving the final advice.
Tony is a great man. I wish him well and I recommend that you rely on him. I have previous experience with other people, but Tony is the best in all respects.
Watheq Al Azzawi”
“Tony has been extremely helpful, keeping in touch throughout. The report is thorough and Tony offered phone calls as he was writing the report and after he sent it to explain his findings and answer questions. An excellent service.”
“As first time buyers, we were slightly overwhelmed by the whole prospect of buying our first home. We decided to do a full building survey on the property to be on the safe side, and were completely blown away by how helpful Tony was throughout the whole process.
Booking was very simple and secure (and at a very competitive price compared to ones stated on various help sites). We got a call shortly after the survey was completed with a brief overview of what was found, before a very quick turn around with the document.
The document was very detailed with things we wouldn’t have even thought about while looking around the property (which also included pictures to help pinpoint the issue discussed). Tony gave us some time to read through the document, before giving us a call to go through it and answer any questions.
We would definitely use Basegate again if we needed to do another survey in the future.”
“As first-time buyers, we decided to plump for a full building survey as a sensible investment. We were recommended Tony’s services and I’m so glad we instructed him as our surveyor!
Very competitively priced, Tony was exceptionally professional and prompt at all times. It was really easy to book the survey: I really appreciated him travelling a bit further out to look at our potential purchase. Tony always kept us in the loop; he phoned us shortly after completing the survey to let us know it would be ready the very next day. We were amazed at this as we were expecting to be waiting for at least a week!
The report itself was thorough and very informative. What I appreciated most was Tony phoning us to go through the report in detail. As first-time buyers, we’re a bit ‘green’ about certain terms but Tony explained everything really clearly, breaking down any jargon so we could understand it.
As mentioned previously, he was very professional but also really friendly and easy to talk to! We would definitely instruct Tony again if we required any further survey work. Thank you so much!”
“The service from Tony was more than outstanding. He communicated well and kept us up to date with all relevant information. Once the survey was complete the report was done in a timely manner and he gave an additional call to talk through all points. His passion and enthusiasm came through when explaining and he was more than happy to answer questions from a non building knowledge buyer. Highly recommended”