Basegate Surveyors Reviews

5.00 Rating 146 Reviews
100 %
of reviewers recommend Basegate Surveyors

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Anonymous
Anonymous  // 01/01/2019
Basegate / Tony delivered a thorough and very informative report. I really appreciated the time Tony took to write and then explain the report. I felt that no question was too small to discuss. Thanks Tony
Fantastic experience from start to finish leaving us with a comprehensive, informative and easy to understand document that we can use as reference both now and in the future. From the initial call Tony was very welcoming and knowledgeable taking time to talk us through the process. On the day of the survey, Tony called to let us know how he had got on and give few highlights to look out for on the report. We received a full and extensive report the following day. Again Tony called again to talk us through the layout and the information before giving us time to read the report fully and digest the information and called again to discuss in more detail. I fully recommend everybody looking for survey that they get in touch with Basegate Surveyors. Ed
An excellent service. Timely booking and a comprehensive report allowed me to proceed with my purchase with complete confidence. The customer service was top tier throughout.
Great work, very informative report and very helpful over the phone.
Our report came through on the same day the survey took place and was very detailed. All of our additional requests were met and the surveyor proactively followed up to talk us through the findings. We chose BaseGate because they were the best priced but, comparing them with previous surveyors we've used, they're actually better than more expensive competitors. We found the inclusion of photos (even of the roof) helpful as well as the clear explanation of which repairs really are urgent, and why. Thanks BaseGate!
Very detail homebuyers report.Tony explained the report over the phone which I liked. I will definitely recommend the service to everyone.
Excellent communication and customer service from Tony, made us feel at ease and could ask him anything regarding the report which was indepth. Definitely recommend to anyone.
Very informative, and great detail. Very helpful too - willing to go through the report with you to explain it all which was a great help. Great work!!! Great communication!!!
Tony was great; we nearly didn't have a survey done as we were purchasing a flat but are extremely glad we did! The survey was really quick and incredibly thorough, he picked up on lots of things we had missed and really went above and beyond to properly inspect the property. He then spent over an hour on the phone with us talking through his finding and making recommendations, and has potentially saved us an awful lot of money! I would recommend Basegate to anyone buying a property.
Thorough, friendly and clear. Answered all our follow-up questions in detail.
Tony was fantastic and nothing was too much trouble for him. We found him really thorough and would recommend anyone to use Basegate Surveyors.
Tony gave us very friendly, approachable and personalised service. He called us before our Homebuyers report and went through the report over the phone with me a few days later. The Homebuyers report was very detailed and was supported by accurate and clear photographs. I would definitely use Basegate in the future and recommend this service to everyone!
Basegate Surveyors are an excellent service. They returned our Homebuyers report the same day and phoned us to talk through it.
I am extremely satisfied with the service. You truly care for your customers and went above and beyond to make sure that I had all the information required to make the right decision of buying the property. I highly recommend to anyone to appoint him as builder surveyor.
Excellent surveyor highly recommend Tony gave great advice to solve long standing damp problem . Provided comprehensive report to facilitate the process . Back up service of the highest standard . Would definitely use again . A Hammond
Super helpful, friendly and efficient
Really good service, quick and thorough. Report issued same day as survey.
Tony was very friendly, professional and informative . He went through the survey and explained it all to me in detail and even made suggestions on a few changes i was thinking about. I would definitely recommend him to anyone.
We recently instructed Basgate to survey the house we are in the process of buying and could not recommend them highly enough. Throughout the process Tony has been fantastic - very clear, thorough and personable along with a very fair price for the service provided.
I found Basegate online, Tony rang me to describe the service. He was not pushy made me feel confident and at ease with picking Basegate. The service Tony has provided has been efficient friendly and professional. The report is thorough and clear.
Basegate Surveyors is rated 5.00 based on 146 reviews