American Candy Co Reviews

Name: American Candy Co
Address: 179A Oxford Road, Reading, Reading
Rating: 2.77

2.8 Rating 247 Reviews

40 %

of reviewers recommend American Candy Co

Company Reviews

Metrics

2.8

Based on 247 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 39%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5

American Candy Co 5 star review on 6th March 2024

Anonymous

American Candy Co 5 star review on 4th March 2024

Lesley Hearn

American Candy Co 1 star review on 20th May 2023

Rebecca

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Long delivery time. One bag of my crisps came open but i couldn't get a refund for this as i hadn't taken a photo of it open in box. However, great selection and a reasonable price !”

Helpful Report

Posted 1 month ago

“Products were great first time trying both cap’n crunch and Cinnamon toast crunch, cap’n crunch is now my fav cereal ever! Only issue I have is pricing but can understand import costs etc, would genuinely buy one box a week of it wasn’t for price lol, great service though!”

Helpful Report

Posted 1 month ago

“The Web site could be improved greatly by including better contact details such as an address. I was not confident because of this, so paid by Paypal just in case. But it all worked well for me, will buy again if they have what I need.”

Helpful Report

Posted 1 month ago

Hello Ronald, Thank you for your review and I'm glad to hear you were happy with your items. Your feedback has been noted so our website now includes the warehouse address and contact number so future customers have more confidence when ordering from us. Best regards The American Candy Co Team.

Posted 1 month ago

“It was good except I thought I would get more but definitely worth it”

Helpful Report

Posted 10 months ago

“I would like to have given 5 stars however, one item wasn't what I ordered, I ordered the smorsels but received cookies and cream cookie dough bites instead, luckily I love them too, the other thing was my jolly rancher sout gummies were burst, but this could have been in transit. All in all though I am very happy with my order and will be very likely to order again in the future”

Helpful Report

Posted 11 months ago

“The delivery was great, didn’t take long to come and services were great”

Helpful Report

Posted 1 year ago

“Was pretty quick delivery for a change only issue was the orange Gatorade, which I wont go into detail in a public forum.”

Helpful Report

Posted 1 year ago

“The products are great BUT if you’re going to cancel parts of an order it might be nice to inform the buyer BEFORE you send and give them an opportunity to replace for other items or even cancel. Just a suggestion”

Helpful Report

Posted 1 year ago

“All the items came on time absolutely loved it will be buying again 🙂”

Helpful Report

Posted 1 year ago

“Lovely assortment of sweets sadly the can in my box exploded and ruined some of them. Arrived quicker than I though too.”

Helpful Report

Posted 1 year ago

“OK but delivery slow”

Helpful Report

Posted 1 year ago

“Items took a bit longer to arrive than when I was told, however this was over a busy holiday period so it’s to be expected. All items were great and exactly what I’d ordered, I will be buying from this company again.”

Helpful Report

Posted 1 year ago

“Great items but delivery slow. Have ordered several times and the last time chose next day delivery and ordered before cut off time but was delivered 4 days later and I paid extra for next day.”

Helpful Report

Posted 1 year ago

“Took a bit longer than expected to arrive , was skeptical after so many bad reviews , however all items I ordered were received would use again :-)”

Helpful Report

Posted 1 year ago

American Candy Co is rated 2.8 based on 247 reviews