American Candy Co Reviews

Name: American Candy Co
Address: 179A Oxford Road, Reading, Reading
Rating: 2.77

2.8 Rating 247 Reviews

40 %

of reviewers recommend American Candy Co

Company Reviews

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Metrics

2.8

Based on 247 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 39%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.5 out of 5

Visit Website

Phone:

Email:

support@americancandyco.co.uk

Location:

179A Oxford Road,
Reading
Reading
RG1 7UZ

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American Candy Co 5 star review on 6th March 2024

Anonymous

American Candy Co 5 star review on 4th March 2024

Lesley Hearn

American Candy Co 1 star review on 20th May 2023

Rebecca

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased pop tarts and new Oreo Space dunk from here. Kids loved them!”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review. Kind regards American Candy Co.

Posted 1 month ago

“Sadly a poor rating. Overall the food I DID receive was of good quality however 4 items were missing and I had received an incorrect flavour of crisps which weren’t too nice. Initially I had emailed and received a response with the option of delivery or refund, I opted for delivery. Getting on practically 3 weeks later and having emailed yet again requesting a refund, I have been ignored. Good product, quite poor service sadly.”

Helpful Report

Posted 1 month ago

“A super product! Grandson loves it!”

Helpful Report

Posted 1 month ago

“Long delivery time. One bag of my crisps came open but i couldn't get a refund for this as i hadn't taken a photo of it open in box. However, great selection and a reasonable price !”

Helpful Report

Posted 1 month ago

“The sweets arrived promptly and were greatly appreciated by my daughter who loves their sour taste.”

Helpful Report

Posted 1 month ago

“Products were great first time trying both cap’n crunch and Cinnamon toast crunch, cap’n crunch is now my fav cereal ever! Only issue I have is pricing but can understand import costs etc, would genuinely buy one box a week of it wasn’t for price lol, great service though!”

Helpful Report

Posted 1 month ago

“Good selection of sweets and snacks at really good prices, delivered quickly. Would use again”

Helpful Report

Posted 1 month ago

“DISHONEST LIARS AND THIEVES! BAIT AND SWITCH DISHONEST CRIMINAL COMPANY! SELL YOU ONE ITEM ON WEBSITE BUT SEND ANOTHER COMPLETELY DIFFERENT PRODUCT AT A SMALLER QUANTITY AND WILL DO NOTHING BUT STEAL YOUR MONEY! PRODUCTS COME SMASHED AND OUT OF DATE! NOT AMERICAN IN THE SLIGHTEST! SAVE YOUR TIME AND MONEY AND SHOP SOMEWHERE ELSE OR RISK LOSING YOUR MONEY ON SMASHED OUT OF DATE PRODUCTS THAT ARE EXTREMELY SLOW IN ARRIVING AND THE WRONG PRODUCT ANY WAY AND THEY JUST IGNORE YOUR EMAILS FROM THEN ON! SCAMMERS AND THIEVES!”

Helpful Report

Posted 1 month ago

“Very slow at getting ordered out and you never get next day delivery even when you pay for it. I’m a bit disappointed!”

Helpful Report

Posted 1 month ago

“After receiving my parcel, I only got 2 out of the 3 items I ordered. I have tried a number of times to email and call the number on the website which won’t even ring through. So now I have an item that hasn’t been delivered and no sign of a refund because no one will get back to me.”

Helpful Report

Posted 1 month ago

“Wasn’t overly impressed with the content of the mystery box, didn’t think it was value for money. Packaging and presentation non existent. Had far better. Item for a gift”

Helpful Report

Posted 1 month ago

“Ordered almost 2 weeks ago. And order has still not arrived. Emailed to ask where it could be and no response as of yet.”

Helpful Report

Posted 1 month ago

“Purchased pop tarts and new Oreo Space dunk from here. Kids loved them!”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review. Kind regards American Candy Co.

Posted 1 month ago

“Good service, received everything and delivery was quick.”

Helpful Report

Posted 1 month ago

Hello Mohammad, Thank you for your review. Kind regards American Candy Co.

Posted 1 month ago

“Very happy with my order. Quick deliver and good items.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review. Kind regards American Candy Co.

Posted 1 month ago

“Ordered a bunch of goodies from here and all arrived promptly with no issues. I’ve used a few sites and have found American Candy Co to have the best selection and most reasonable prices. Good quality and long dates, will definitely order again. Thanks!”

Helpful Report

Posted 1 month ago

Hello Bethany, Thank you for your review. Kind regards American Candy Co.

Posted 1 month ago

“Ordered a bag of lifesavers. Came promptly in the post. As tasty as I remember eating the sweets in Canada”

Helpful Report

Posted 1 month ago

Hello Phoebe, Thank you for your review. Kind regards American Candy Co.

Posted 1 month ago

“Love this website. Really easy to navigate and has loads of things I miss from my time in America. Fast service and great products.”

Helpful Report

Posted 1 month ago

“Had mostly everything I was looking for so will order again if they have stock. There were some items that I was looking for that they didn’t have so they are ordering direct from the US for me. Thanks again.”

Helpful Report

Posted 1 month ago

Hello Lesley, Thank you for your review. Kind regards American Candy Co.

Posted 1 month ago

“Really happy with my order. Have made more orders than I’d like to admit with American Candy Co and they’ve always been faultless. They’re very quick to reply to emails and people on the phone are friendly.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your review and we look forward to your future orders! Kind regards American Candy Co.

Posted 1 month ago

“Great experience ordering from here. My whole family loves A&W Root Beer and these guys are my go to. Reasonably priced and quick delivery. Have recommended to my friend and family. Thanks!”

Helpful Report

Posted 1 month ago

Hello Honey, Thank you for your review. Kind regards American Candy Co.

Posted 1 month ago

American Candy Co is rated 2.8 based on 247 reviews