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Advanced Water Company Reviews

4.8 Rating 210 Reviews

94 %

of reviewers recommend Advanced Water Company

Company Reviews

Product Reviews

4.8

Based on 210 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Advanced Water Company:

Advanced Water Company are a well established specialist Plumbers Merchant based in Pershore, Worcestershire. Founded in the year 2000 we have over 20 years’ experience in the Unvented Spares market. We are focused on ensuring all of our sales staff develop and maintain excellent product knowledge and provide the highest quality service to our customers. Our G3 trained technical sales advisors are on hand to offer technical support, fault diagnosis and parts identification on thousands of products through a variety of communication means; telephone, email, WhatsApp, messaging etc.

Visit Website

Phone:

01386760066

Email:

sales@advancedwater.co.uk

Location:

Advanced Water Company, 1 Racecourse Road, Pershore
WR10 2EY

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Advanced Water Company 5 star review on 7th December 2022

Advanced Water Company 5 star review on 5th July 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service knowledgeable and friendly staff”

Posted 4 days ago

“I've used Advanced Water Company twice since our account was set up and they are great.”

Posted 1 week ago

“I purchased a hotun 100c online. Communication from Advanced Water Company was prompt and with frequent updates. The item arrived promptly, and was well packed. I've yet to fit it, but it will fit the available space perfectly.”

Posted 3 weeks ago

“Excellent service.”

Posted 4 weeks ago

Thank you so much for your review! We are always happy to help out!

Posted 4 weeks ago

“Extremely good customer service. Quick delivery and well packaged.”

Posted 1 month ago

Thank you so much for your review, we are glad you were happy with our service!

Posted 4 weeks ago

“Great company to deal with, delivery was great to”

Posted 1 month ago

Thank you for your kind review, Gary!

Posted 1 month ago

“Arrived safely and updated with regards to the order during the process”

Posted 1 month ago

Thank you for your review, Jackie! Glad it got to you safely!

Posted 1 month ago

“i rang to see if they had a part, they told me they didnt but would order it in and I would recieve it 5 days later. and I did, excellent service would use again”

Posted 2 months ago

“I was searching for a replacement membrane for a Varem accumulator and stumbled across AWC. Their website & customer service was really helpful when I asked some questions and they stock a great range of products. Highly recommended”

Posted 2 months ago

You stumbled onto the right place; a happy accident! We are very glad we could help with your order, Gareth! Thank you for your review

Posted 2 months ago

“I am very pleased with the service that I received with A-W-C.They said the courier company would text me the apx time I that my new part would arrive & sure enough it arrived exactly within the time frame. Very happy with them. Would highly recommend this company. C.Ambler- Hertfordshire.”

Posted 2 months ago

Thank you so much for your generous review, Clive! We are thrilled we could help you with your order and are very happy to hear you were pleased with the delivery!

Posted 2 months ago

“Fast, efficient service. Thank you.”

Posted 3 months ago

You are very welcome, we are glad you are satisfied with our service. Thank you for the review!

Posted 2 months ago

“Excellent service good communication…!”

Posted 3 months ago

Thank you for your kind review, John!

Posted 3 months ago

“Great and timely response to my order and price was good. Would reccomend as product search, technical information was easily navigated on the website.”

Posted 3 months ago

Thank you for sharing your experience with us, Colin! We're delighted to hear you found our products well-priced and easy to navigate to.

Posted 3 months ago

“Fantastic speedy response as always from your team 👏 It's not often you get continuous great service but you always seem to deliver Thanks Andy BGS”

Posted 3 months ago

Thank you so much for your feedback! We love helping you out and we are glad you find it beneficial!

Posted 1 month ago

“I needed a replacement switch which I was fully prepared to pay for , the company sent me a complimentary one , excellent service , very happy , would recommend to all”

Posted 3 months ago

“customer service is great. They helped choose the right product. I was informed about the entire period until the product reached me. 💗💗💗”

Posted 3 months ago

We strongly believe in keeping you informed throughout the process and are so glad we could help supply the correct part to you! Thank you so much for the positive review!

Posted 3 months ago

“Website provided clear specification permitting accurate selection. Delivery was prompt.”

Posted 3 months ago

We really appreciate your feedback on our website, thank you!

Posted 3 months ago

“A great turn around on the product which is already in use”

Posted 3 months ago

Thank you for your feedback, Martin. We are glad to hear you were satisfied with the turnaround!

Posted 3 months ago

“Have used them twice. The first time I had to cancel the order - my fault phoned them up and they sorted it without fuss. second time the parts arrived in good shape the next day. Will continue to trade with them”

Posted 3 months ago

We are very happy to hear we could help you with your order, thank you for your review! If you ever need any further support with your orders, please don't hesitate to get in touch with our team and they will help always however they can.

Posted 3 months ago

“Niall McDonald in Customer Service is amazing at his job, deserves some recognition!”

Posted 3 months ago

We have passed your generous comments on to Niall! We are proud of our team who always do try their best to help however they can. Thank you so much for the review!

Posted 3 months ago

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Advanced Water Company is rated 4.8 based on 210 reviews