Advanced Water Company Reviews

Name: Advanced Water Company
Rating: 4.76

4.8 Rating 210 Reviews

94 %

of reviewers recommend Advanced Water Company

4.8

Based on 210 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Advanced Water Company:

Advanced Water Company are a well established specialist Plumbers Merchant based in Pershore, Worcestershire. Founded in the year 2000 we have over 20 years’ experience in the Unvented Spares market. We are focused on ensuring all of our sales staff develop and maintain excellent product knowledge and provide the highest quality service to our customers. Our G3 trained technical sales advisors are on hand to offer technical support, fault diagnosis and parts identification on thousands of products through a variety of communication means; telephone, email, WhatsApp, messaging etc.

Visit Website

Phone:

01386760066

Email:

sales@advancedwater.co.uk

Location:

Advanced Water Company, 1 Racecourse Road, Pershore
WR10 2EY

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Advanced Water Company 5 star review on 7th December 2022

Paul Foster

Advanced Water Company 5 star review on 5th July 2022

Thomas Burn

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item arrived in good time and was exactly as described. My only criticism would be the price, which seems to be excessive and very little competition for this particular anode.”

Helpful Report

Posted 7 months ago

“Order went fine. Prob;lem wasn't the Thermal cut-out, so wasted the money!”

Helpful Report

Posted 11 months ago

Thank you for your feedback. We are sorry to hear that you didn't need the part, but should you need it in the future our sales team are on hand to offer any technical advice or part identification that may help you. We do have a returns policy that can be found on our website or you can contact our customer service team on customerservices@advancedwater.co.uk.

Posted 11 months ago

“Product was exactly what I wanted. Took a bit longer to arrive than I expected. Not sure if that was due to the supplier or the Royal Mail strikes”

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Posted 1 year ago

We are really sorry to hear that the delivery of your item took longer than expected. As you mentioned, some of our deliveries have been affected by the postal delays, but we apologise for the inconvenience. We are doing our best to monitor this situation, but if we can be of any more help, please do not hesitate to contact us.

Posted 1 year ago

“I ordered a part. You despatched the part. DPD delivered the part. It’s what I expected. Nothing exceptional. What I don’t agree with is being constantly emailed asking for my opinion…”

Helpful Report

Posted 1 year ago

Hi Simon, we apologise if you have received more than one email. We will investigate and ensure that this does not happen again.

Posted 1 year ago

Advanced Water Company is rated 4.8 based on 210 reviews