Your Secure Locksmiths Reviews

Name: Your Secure Locksmiths
Rating: 4.33

4.3 Rating 21 Reviews

86 %

of reviewers recommend Your Secure Locksmiths

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Metrics

4.3

Based on 21 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone

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Phone:

01158962536

Email:

yoursecurelocksmiths@outlook.com

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Anonymous

Anonymous // 01/01/2019

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“Great job done by Luke on a bank holiday for me. Turned up when he said and reasonably priced. Will use again.”

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Posted 1 year ago

“Jake turned up stoned stunk of weed and not very professional at all”

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Posted 3 years ago

“Very polite and professional. My door had broken and i was un able to open it, I called this locksmiths and they fixes it on the spot. Great job from this company I would highly recommend.”

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Posted 3 years ago

“Used these guys twice for two doors at my property. They attended quickly and ensured we were left secure whilst required parts were ordered. They kept us updated on delivery and when the job would be completed. They are skilled at what they do and ensure they and the customer are happy with the job before leaving. Thanks again!”

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Posted 4 years ago

“I ordered spare house keys on Friday. By Wednesday nothing turned up,so I rang them and was assured receive them Thursday. so I stayed in because it had to be signed for. Nothing Thursday. Rang Rang Friday morning they said someone would call me. No one called. Tried to call, but they had blocked my number. Used my wife's mobile. They then gave a post office tracking number. Why they didn't give me that before I don't know. Tracking number didn't work. Rang back only to find they had blocked that number. Rang on my landline, Was told " I've told you how things work, now go away and leave us alone, your blocking up the lines and hung up. They didn't seem to care someone out there had my house keys with my address, and for a company so concerned with security they wern't bothered. I had also been very polite and patient.”

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Posted 5 years ago

“Amazing locksmiths! Always answer the phone and always there when they say they will be! Reasonably priced! Definitely the best in Notts!”

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Posted 5 years ago

“Very professional and efficient service . I would definitely use them again”

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Posted 6 years ago

“Lock repaired but had to call out again two days later as the fault returned and was charged a further £29.00. Very poor customer service.”

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Posted 6 years ago

Hi, We are sorry you feel this way, however, to be fair to us, The broken lock which was repaired had not failed again and the cause was a totally separate problem to do with the 18-year old plus door hinges and alignment. Because you had not used the door for such a long period, you or ourselves wasn't to know the hinges was weak enough to not support themselves without having to align the door in a much different way to usual. I can only compare something like this too a vehicle! just because you have had a new clutch does not mean the power steering won't go or the engine won't fail, it is very unfortunate which is why we tried to accommodate the best we could as a business by chopping the labor rate in half. We don't expect you to agree with this and I probably wouldn't be overjoyed either but our engineers will certainly do the best they can and we will always try to deliver a 5-star service. once again thank you for using us. Kind Regards, YSL

Posted 5 years ago

“Quite fast, pleasant locksmith who talked through all the options/work”

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Posted 6 years ago

“1st class service. Pleasant and professional to deal with from start to finish. I had 2 broken UPVC doors and both were sorted within the hour. Thank you”

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Posted 6 years ago

“Used Jake several times. Always prompt, professional and high value. Great local business you can trust and depend upon.”

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Posted 6 years ago

“My daughter had her bag stolen with her keys inside. The locksmiths arrived within 30 minutes and were really quick & efficient. I would wholeheartedly recommend this company.”

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Posted 6 years ago

“Quick and professional service”

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Posted 6 years ago

“Quick respond. Excellent workmanship. Very professional attitude. Would recommend to anyone, fantastic work!!”

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Posted 6 years ago

“Very professional and efficient”

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Posted 6 years ago

“I was treated like royalty it has to be said. I made arrangements for locks to be changed on my arrival back from an extended stay in the Philippines. In consideration I was given a number to contact on my arrival home with the promise of very prompt attention. This is exactly what happened and in under a week (bank holiday included) I was secure behind upgraded locks. I really cannot praise the service enough.”

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Posted 6 years ago

“Provided an accurate time for arrival at my property and good communication about work and activities required.”

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Posted 6 years ago

“They were here quickly, worked very efficiently and clearly explained afterwards what they had done. Payment was fast and easy so the whole process was extremely speedy.”

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Posted 6 years ago

“Richard arrived in 30 minutes as promised, was very professional and polite. Highly recommend!”

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Posted 6 years ago

“Richard was extremely professional, friendly and efficient. Arrived within 30 minutes, got the job done and even cleaned up after. Saved me from a night sleeping out in front of my door! Would definitely recommend and use his services again. Cheers!”

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Posted 7 years ago

Your Secure Locksmiths is rated 4.3 based on 21 reviews