Wyevale Garden Centres Reviews

3.00 Rating 8 Reviews
50% of reviewers recommend Wyevale Garden Centres

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8 reviews
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Garden Club member 9826169414013025
As Garden Club members, we love the products at Wyevale but what has happened to the enjoyable restaurant experience at Woodbridge? 4.10.17 14.30 Called to enjoy a quick snack, opted for the soup and sandwich offer. "We are not doing soup today" Decided then to order egg and watercress sandwich and toasted cheese sandwich. No forks and only 1 knife available at the condiments table. The order arrived 30minutes later, as they have been very busy and are short staffed. Annoyingly we noticed 4 garden centre staff served with their orders during the time we had been waiting and know they walked straight in and collected their hot meals. What has happened to the 1st class service we have received in the past? Is the staff shortage being addressed if this is responsible for the drop in standards?

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Garden Club Member 9826169414013025
Verified Reviewer
"As Garden Club members, we love the products at Wyevale but what has happened to the enjoyable restaurant experience at Woodbridge? 4.10.17 14.30 Called to enjoy a quick snack, opted for the soup and sandwich offer. "We are not doing soup today" Decided then to order egg and watercress sandwich and toasted cheese sandwich. No forks and only 1 knife available at the condiments table. The order arrived 30minutes later, as they have been very busy and are short staffed. Annoyingly we noticed 4 garden centre staff served with their orders during the time we had been waiting and know they walked straight in and collected their hot meals. What has happened to the 1st class service we have received in the past? Is the staff shortage being addressed if this is responsible for the drop in standards?"
Helpful Report
Posted 4 months ago
Lynn Fishenden
"It appears when Wyevale has a sale on the internet the website goes down!"
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Posted 5 months ago
"Terrible website it seems when there is a sale the website goes down!!!"
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Posted 5 months ago
Anonymous
"Refunded faulty product, discounted wheelbarrow showing signs of rust - very easy to deal with."
Helpful Report
Posted 7 months ago
Anonymous
"Good quality plants. Helpful and friendly staff."
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Posted 7 months ago
Louise Dawn
"Lovely store and lovely choice of range of goods, very friendly staff who go out there way to help you."
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Posted 7 months ago
Robinson
"Good customer service, taking time and effort to help with a major purchase."
Helpful Report
Posted 8 months ago
Ray Foster
"ordered a large garden furniture suite - shop staff wrote down the wrong reference, so wrong items delivered after two week wait - then had to wait again for collection and replacement on agreed date. Customer services team then arranged for the wrong day so I had to intervene again to get the date changed to the agreed date. I was promised a follow up call on the Wednesday after delivery to ensure all was well - didn't happen until after I complained on the following Friday. Refunded 5% of the cost of the furniture as an apology"
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Posted 9 months ago
Wyevale Garden Centres is rated 3.00 based on 8 reviews