Willow & Hall Reviews

4.78 Rating 2,534 Reviews
96 %
of reviewers recommend Willow & Hall
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week

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Anonymous
Anonymous  // 01/01/2019
The sofa bed we bought from Willow and hall is great, but their customer service is not. Sofa was delivered with arm covers that do not match and a pull strap for bed mechanisms was missing. Over two months on... we are still waiting for them to rectify this.
Posted 1 year ago
Willow & Hall is rated 4.78 based on 2,534 reviews