Whittard of Chelsea Reviews

2.90 Rating 10 Reviews
40% of reviewers recommend Whittard of Chelsea
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"Disappointed to buy a box of decaffeinated breakfast tea No 24 and find every single bag split open. Too far away from a store to return. Not cheap either."
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Posted 4 months ago
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"Whittard said the teapot I ordered was lost. Would refund the amount to my bank. This was beginning of December, still waiting. Will take this further."
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Posted 9 months ago
Hi Margaret,

So sorry to hear that you have had problems with your order. I can confirm that our customer service team have responded to your email, offering a refund or a replacement.

Best wishes,

Ebru @ Whittard
Posted 8 months ago
"Incomplete order received - 2 emails sent with only automated replies received and no further action by customer services- it would appear whittard have little concern for customer satisfaction."
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Posted 9 months ago
Hi there,

So sorry you have experienced difficulty with your order. If you can please let me know your Whittard order number, I can look into this for you.

Best wishes,

Ebru @ Whittard
Posted 8 months ago
Whittard of Chelsea is rated 2.90 based on 10 reviews