UK Mail Group plc Reviews

2.33 Rating 3 Reviews
33% of reviewers recommend UK Mail Group plc
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"Worst courier company I've ever known! Lost my parcel 3 times in their own depot, then left it in a "safe place" for the recipient but forgot to leave card saying where the safe place was. Now they tell me the driver was an agency driver and has left and to submit a lost parcel claim which I did and they rejected it despite me providing all receipts and them acknowledging it was their fault! If you speak to customer service on the phone they just advise to email, no managers available generally just don't care at all. I'll never use them again."
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Posted 2 months ago
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"Unfortunately, they deserve no stars. They used to be good but they one of the worst now. Once again, they failed to collect. The frequency of this is 2 out of 3 times now. They no longer respond to inquiries either and the most annoying feature is that they send you an 1 hour time window for collection or delivery which seems to serve the purpose of mocking us as they never ever honour. Sorry UK mail, but you have become a bit of a joke and this was my last booking with you."
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Posted 6 months ago
"They sent me an e-mail telling me when they would deliver my item . They were spot on and so cheery ."
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Posted 1 year ago
UK Mail Group plc is rated 2.33 based on 3 reviews

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