The Hot Water Bottle Co. Reviews

Name: The Hot Water Bottle Co.
Address: Unit 1 & 2 Weldon Road, Loughborough, Leicestershire
Rating: 4.66

4.7 Rating 701 Reviews

91 %

of reviewers recommend The Hot Water Bottle Co.

4.7

Based on 701 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Email:

customercare@thehotwaterbottlecompany.com

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The Hot Water Bottle Co. 5 star review on 6th February 2021

Anonymous

The Hot Water Bottle Co. 5 star review on 16th November 2017

Francesca N

The Hot Water Bottle Co. 5 star review on 29th January 2017

Tom H

Anonymous

Anonymous // 01/01/2019

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“Lots of choice, easy to use website, speedy delivery”

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Posted 2 years ago

“Prompt service. christmas gift”

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Posted 2 years ago

“Super service and product thanks”

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Posted 2 years ago

“Purchased 2 hot water bottles for Christmas presents, buy one get one free. They both look good, arrived promptly and we’ll packaged (free delivery) Fantastic service and appears to be good quality products. Very pleased”

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Posted 2 years ago

“Love, love, love! Soft, fluffy and cuddly. Great quality. Want to but more”

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Posted 2 years ago

“Customer service really put me off this company, will not be using again.”

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Posted 2 years ago

“Needed one urgently. -arrived within 2 days and it was buy one get one free. Can’t fault it”

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Posted 2 years ago

“Awful experience - sent the wrong product, do not reply to emails (but bombard you with emails requesting reviews!) and I’m still waiting for a promised refund. Won’t be using again.”

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Posted 2 years ago

“Ordered 2 hot water bottles very happy with the quality of them and very well presented will make lovely gifts to give.”

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Posted 2 years ago

“Bought this for my mother who is troubled with arthritis. She loved it”

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Posted 2 years ago

“Easy to use website and quick delivery. The product is perfect. Thank you.”

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Posted 2 years ago

“Fantastic product just received and wonderful, reassuring customer service when I needed to contact them. I even received a phone call back to reassure me. Next time, it's a pressie for me and anyone else I can think of. A human company - so rare these days. Thankyou all. Valerie”

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Posted 2 years ago

“great service and delivery , product excellent , thank you”

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Posted 2 years ago

“Excellent Eddie, I’m sure my great granddaughter will be thrilled at Christmas”

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Posted 2 years ago

“Very good service and very happy with my hot water bottle.”

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Posted 2 years ago

“LOOKS GOOD. BOUGHT AS A PRESENT SO NOY HAD ANY WATER IN IT YET”

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Posted 2 years ago

“Nice quality, good size (largest I’ve seen) The cover is like a fox, love it.”

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Posted 2 years ago

“Wobbly start due to the inefficiency of Royal Mail, however, the problem was sorted super fast and my sons now have the most cuddly cute soft bears for Christmas. I’m very happy!”

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Posted 2 years ago

“Nice packed fast delivery well presented.”

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Posted 2 years ago

“I didn’t see the buy one get one free offer until after I placed the order. I sent a message straight away to request the free hot water bottle. I was advised the package had been sent and could not be amended. That is fair enough but when I requested if it could be sent out separately I was told that wasn’t possible. Seems like a very inflexible attitude towards customers. Very disappointing.”

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Posted 2 years ago

The Hot Water Bottle Co. is rated 4.7 based on 701 reviews