The Hot water Bottle Shop Reviews

4.63 Rating 403 Reviews
90 %
of reviewers recommend The Hot water Bottle Shop
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
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01509 239307


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The Hot water Bottle Shop 5 star review on 16th November 2017
Francesca Nigrelli
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The Hot water Bottle Shop 5 star review on 29th January 2017
Tom Hill
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Anonymous  // 01/01/2019
Quick delivery and excellent product.
Posted 3 months ago
I bought 2 for my grandchildren & got a discount as I purchased 2 which was brilliant. On top of that my grandchildren love them & I am a happy gran keeping them warm & cossy especially as we watched the saety link.
Posted 3 months ago
I was given one for Christmas and love it so much that I've bought one for my sister, for her birthday.
Posted 3 months ago
I purchased three 2 litre hot water bottles from the "Coronation" range with covers; all seem to be excellent quality and I think should last a long time. The size and quality means they lose heat slowly, which is most welcome. On the whole, I'm very glad I bought them.

On the downside (and the reason I can't give 5 stars to the shop): the vanilla perfume used to ease the rubber smell of new hot water bottle is ridiculously strong and seems to be much less good quality than the bottles themselves. Both my partner and I have some mild chemical sensitivities, but we can usually cope with small amounts of artificial scent, so thought would would be fine. Unfortunately this was not a small amount at all, and we've had a couple of days of itchy eyes, headaches etc., always worse just after the hot water bottle's been filled. The vanilla smell is also very strong (not unpleasant, blessedly, but... a lot). It's easing off now, thankfully (we recommend hanging the bottles and covers on the line to air out!), but it's all been a bit much. Honestly we'd have preferred to cope with the rubber smell! I'd hesitate before outright recommending the bottles, therefore, and I'd be delighted if the Hot Water Bottle Shop considered making the vanilla scent optional (or just using much less of it!). :-)
Posted 3 months ago
The size of hot bottle stopper which I purchased was slightly smaller than expected. The style is the same, however I had no idea that the stopper sizes varies. After I received, tried it and realised that the size is incorrect, I contacted to send it back for a full refund but the response I received was that I will receive refund for the item price only. I am currently unhappy that I will not receive a full refund including the postage that I paid, so I will not be returning the item just to receive £1 only as I paid £2.99 for postage and I think that this policy is wrong. As I cannot use the item due to wrong size I felt that I have been ripped off. Thank you for not accepting to giving me my full refund for the wrong size item.
Posted 4 months ago
very good quality but a little expensive.
Posted 4 months ago
Lovely product, arrived on time, quality of product excellent. Will definitely purchase again.
Posted 4 months ago
Love it, item as pictured received very swiftly and made in the UK ,which is what attracted me in the first place ...
Posted 4 months ago
Placed an order and goods arrived two days later. Cannot fault the service.
Posted 4 months ago
The water bottle is so cute. Bought for my daughter that gets cramps during her monthly cycle. She looks it and it looks good too
Posted 4 months ago
Order came on time and my son loved the doggy hot water bottle.
Posted 4 months ago
Fab communication with prompt delivery, a service to store for future usage.
Greatly appreciated
Even though I was hunting for a bottle with a handle and no ribs!)
Posted 4 months ago
Easy to order, quick delivery, all good.
Posted 4 months ago
Excellent bottles with soft cosy covers. Pleased to know they are made in the U.K.
Posted 4 months ago
Very pleased
Posted 4 months ago
I received the long hot water bottle for Christmas I used it last week for neck pain, it was brilliant and easy to hang around my neck. Therefore I have purchase one for a gift to my work colleague of whom suffers with sciatica hopefully she will be as chuffed as I was when I received mine.
excellent service.
Posted 4 months ago
Arrived on time and as described. Communication good, and clear and concise..
Posted 5 months ago
Not quite what I expected
Posted 5 months ago
Excellent service - very quick delivery and well made product. Very happy with purchase would definitely recommend this website.
Posted 5 months ago
Great service , will use again
Posted 5 months ago
The Hot water Bottle Shop is rated 4.63 based on 403 reviews