Telephones Online Reviews

5.00 Rating 3 Reviews
100% of reviewers recommend Telephones Online

How would you rate Telephones Online?

Your Rating
Tell us how Company made you happy
Minimum 10 characters
What's your name ?
Leave this blank if you'd like to publish your review anonymously.
(optional)
What's your email?
We need your email address to verify that your review is genuine

BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

3 reviews
Review and raise up to £2.00
Greg
I am SO impressed by this company's service and customer support. I wish that all on-line traders could be close to as good. Briefly - I lost my iPhone 7 and certain that it was probably gone for good I searched on line for the best deal I could get on a replacement and found this company. They had a 'pristine' iPhone7 the same spec as the one I lost at about £200 off the price of a new, sealed phone. (see their website for description of 'pristine' it's 'as new, generally) I checked all the Terms and Conditions and in particular the 14 day returns policy. I used their online chat function to verify that if I wasn't happy that 'pristine' wasn't up to my expectation I could return it and they assured me. So I ordered. It arrived the next day - about half an hour after I had my old phone returned to me... So I didn't open the package. I tried friends and family to see if anyone else wanted to buy it for the same price, but no takers. So I contacted Telephones Online to request a return. Absolutely no quibble, debate, whatever - straightforward, quick response (apologised for the delay in emailing me back... 45 minutes later! I wish others were so 'delayed'!) - and I sent it off, still in the shipping bag that it arrived in, and within a working day the sale was cancelled, refund made, a confirmation personal email from Phil their customer service manager to let me know in addition to the automated notification. I buy a lot on line and have frankly never seen such great service, especially as I had 'messed them around' ordering a phone in a panic then cancelled the order a couple of days later. I have recommended the company to several others and will certainly return to them in the future when I need telephony products. And I particularly commend Phil (I won't add his surname for privacy issues) for the way in which he dealt with everything. Really a refreshing experience from start to finish. Well done Telephones Online and Phil!!!

You've raised
£1.26 for charity!

Read & write reviews about Telephones Online in our app We'll donate to charity for every review written
"I am SO impressed by this company's service and customer support. I wish that all on-line traders could be close to as good. Briefly - I lost my iPhone 7 and certain that it was probably gone for good I searched on line for the best deal I could get on a replacement and found this company. They had a 'pristine' iPhone7 the same spec as the one I lost at about £200 off the price of a new, sealed phone. (see their website for description of 'pristine' it's 'as new, generally) I checked all the Terms and Conditions and in particular the 14 day returns policy. I used their online chat function to verify that if I wasn't happy that 'pristine' wasn't up to my expectation I could return it and they assured me. So I ordered. It arrived the next day - about half an hour after I had my old phone returned to me... So I didn't open the package. I tried friends and family to see if anyone else wanted to buy it for the same price, but no takers. So I contacted Telephones Online to request a return. Absolutely no quibble, debate, whatever - straightforward, quick response (apologised for the delay in emailing me back... 45 minutes later! I wish others were so 'delayed'!) - and I sent it off, still in the shipping bag that it arrived in, and within a working day the sale was cancelled, refund made, a confirmation personal email from Phil their customer service manager to let me know in addition to the automated notification. I buy a lot on line and have frankly never seen such great service, especially as I had 'messed them around' ordering a phone in a panic then cancelled the order a couple of days later. I have recommended the company to several others and will certainly return to them in the future when I need telephony products. And I particularly commend Phil (I won't add his surname for privacy issues) for the way in which he dealt with everything. Really a refreshing experience from start to finish. Well done Telephones Online and Phil!!!"
Helpful Report
Posted 8 months ago
SAM SWANSON
"bought me daughter a refurbished iPhone 5s and it was ( is ) as good as new and at a fraction of the cost - she is happy - and so am I as a result"
Helpful Report
Posted 9 months ago
SAM SWANSON
"Bought a refurbished SIM free Samsung Galaxy - it looked like new and worked a treat - all at a fraction of the price - am very happy"
Helpful Report
Posted 10 months ago
Telephones Online is rated 5.00 based on 3 reviews