Superdrug Reviews

4.15 Rating 213 Reviews
80% of reviewers recommend Superdrug
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service
Customer Service
communication channels
Email, Telephone
queries resolved in
Over a week
"I was so happy with how fast the delivery was. I ordered 11pm and I received a notification the next day 2pm that my order was ready for collection in Jervis, Dublin branch . However, the product eyebrow pomade wasn't sealed and there was a finger mark. I didn't return it yet, maybe It's safe to keep it but I was expecting it to be fresh."
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Posted 2 months ago
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"Still waiting waiting my delivery have used them before and had no issues shame Royal Mail has let them down this time"
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Posted 1 year ago
"Always friendly on the till although I was looking for a specific item and there was no staff around to ask"
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Posted 1 year ago
"Products are always of a good standard, especially own brands. However, will not get a 5 star from me, as their home delivery times seem overly extended in reality."
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Posted 1 year ago
"The pricing was fair but, delivery was slow"
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Posted 2 years ago
"very easy to find the products you are looking for but the checkout is slow and takes ages to reload."
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Posted 2 years ago
"Two weeks ago I was delighted with the customer service at Superdrug (White Rose Shopping Centre, Leeds) having forgotten my Superdrug card. The cashier volunteered to add my points to my account for me even though there was a que behind me. However, a week later still without my card the cashier in the Dewsbury store was less than helpful, not only did she not offer to add my points to my account with no que behind me but she never removed the 50p charge for the Superdrug magazine that I put back that is only free if you present your card. I only noticed when I looked at my receipt at home."
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Posted 2 years ago
Superdrug is rated 4.15 based on 213 reviews