National Home Cover Reviews

Name: National Home Cover
Rating: 2.01

2.0 Rating 88 Reviews

26 %

of reviewers recommend National Home Cover

Company Reviews

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Metrics

2.0

Based on 88 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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Phone:

01273855237

Email:

info@nationalhomecover.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bullying tactics on the phone to elderly people are wrong! You should be ashamed of yourself if you work for this company , you earn your wages from frightening elderly people into agreeing to things they don’t understand !”

Helpful Report

Posted 2 years ago

“Please stop harassing my elderly father to buy 3 years home cover for the price of 2 for £500! What a scam! He has contents insurance cover for £50 for the whole year and doesn't need your cover or nuisance phone calls.”

Helpful Report

Posted 2 years ago

“You have rung my mum trying to get her to take up cover. She fell for this once before. Despite refusing you have still managed to take £395 out of her bank account and now I am unable to contact anyone by phone to request a refund.”

Helpful Report

Posted 2 years ago

“Just had a cold call from you(?) claiming you would cancel my existing policies, renew with a 35% discount and if I paid there and then by providing my bank details, I would get 3 years cover for the price of 2. Name of caller: Hazel Bennett, @ 0127 3977596 or 0333 8801348. Very persistent and pushy person. Can you verify?”

Helpful Report

Posted 2 years ago

“You phoned my mum to try to get her to take cover out with yourself she advised she was not interested taking it...you phoned back another 3 times again she told you she was not interested and today she has received her bank statement and you have taken £262 out her bank. She has never gave you her bamk details and she never agreed to take a cover out...imagine STEALING money from a 76 year old woman who lives on a pension. You have not heard the last of this i can assure you.”

Helpful Report

Posted 2 years ago

“Never available! Same 'one' phone number; which routes you to different extensions, of which, no one is ever available. Email never got replied to! Initially rang us up telling us they were Domestic & General and it's time for our washing machine insurance to be renewed. After looking our washing machine is covered untill 2022. Then they say there National Home Cover. Still trying to contact to cancel, will have to change banking information through fraud department.”

Helpful Report

Posted 2 years ago

“I got a report from WHICH stating this was a SCAM. Can you reply. If no reply received it will vindicate WHICH and I will take further actions”

Helpful Report

Posted 2 years ago

“Not good enough on customer service or communication.”

Helpful Report

Posted 3 years ago

“The customer service team were very helpful with my problem and sent out an engineer within 24 hours of call. Engineer with delightful and all in all happy with the service that I was provided. Would highly recommend”

Helpful Report

Posted 3 years ago

“Saved me money, switching was effortless. Great customer service.”

Helpful Report

Posted 3 years ago

“Amazing service. Great communication, speedy and delivered on all that was promised.”

Helpful Report

Posted 3 years ago

“Great service. Easy to communicate with and fixed my appliance with no complications. Will definitely be using again.”

Helpful Report

Posted 3 years ago

“Just had a phone call from you guys, very professional. Came to fix the fridge.”

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Posted 3 years ago

“Fantastic company; second appliance is half price; and third is free. Definitely recommend this company!”

Helpful Report

Posted 3 years ago

“Transferred from a different company, saved me money and transition was simple. Would definitely recommend.”

Helpful Report

Posted 3 years ago

“Found the service was very good indeed . Recently replaced my cooker with a brand new cooker for no extra charges! . I will continue to use this company for all my appliances in the future .”