Lowa Reviews

Name: Lowa
Rating: 4.72

4.7 Rating 2,754 Reviews

93 %

of reviewers recommend Lowa

4.7

Based on 2,754 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery. Colour of laces on the boots and the internal material colour was not as bright as shown in the website so this was misleading but not enough to send boots back.”

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Posted 2 years ago

“accurate size guide for me. quick delivery, free returns - all good.”

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Posted 2 years ago

“The pair ordered are identical to a pair I bought a year (1500 odd miles) ago; they're comfortable for anything ranging from a local road walk to the Pennine Way.”

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Posted 2 years ago

“I have had excellent service from Lowa. My first pair of walking shoes were too big and the returns service is quick and easy. The refund came through immediately and I then ordered a pair of mid walking boots which arrived really quickly. The customer service is excellent - really helpful advice as I have long narrow feet which are a nightmare to fit. They guided me to the right choice which I probably would not have tried otherwise.”

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Posted 2 years ago

“Well made and robust boots. I have wide feet (not extremely) but despite ordering the 'wide' ones found even they were slightly snug. Still impressed and would recommend them.”

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Posted 2 years ago

“Excellent turn-around time from placing my order to receiving my replacement laces. My only criticism would be that my last order arrived in a paper envelope and this time my laces were delivered to me in an over-sized plastic bag…..”

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Posted 2 years ago

“Very good boots, tied them out on a 5 hill walk, they held up well. I had one issue that was quickly sorted by customer service, I would buy again.”

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Posted 2 years ago

“Ordered replacement winter footed. Product was reasonably priced with free deliver which was very quick. They are comfortable just not as warm a expected.”

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Posted 2 years ago

“I bought the Lowa Baldo Gtx boot and I wore them straight out of box on an 11 mile hike in snowdonia. Absolute the most comfortable boots I’ve ever worn. The only reason I didn’t give it a 5 is because they didn’t make the hills easier to climb 😂”

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Posted 2 years ago

“Great shoes, my second pair.”

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Posted 2 years ago

“Lowa are expensive but the quality is good. Been with another competitor for 10+ years,and they walking boots and shoes are not made to last and quality is going down hill.So now I'm sticking to LOWA for a quality product.”

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Posted 2 years ago

“The shoe I have purchased is lowa zephyr have really good support specially when I going out for Mountain explore and have really good grip in the mud”

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Posted 2 years ago

“Great quality ! I just find the soles very hard, there isn’t much give in them.”

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Posted 2 years ago

“Don’t fit. But that’s not your fault !”

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Posted 2 years ago

“EXCELLENT WALKING SHOES, AFRAID THEY DID NOT FIT, EASY RETURN SYSTEM AND PROMPT REFUND.”

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Posted 2 years ago

“The shoes were good, but the toes were too narrow and pointed, and pinched my little toes, even though supposedly wide. This did not improve with time and seems to me like a design fault. However the service was excellent. Yours Nicholas Johnson”

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Posted 2 years ago

“I bought on-line direct from Lowa which I normally would not so wore around the house for a few days. I took them outside for the first time on Saturday in my local hills - the Lammermuirs. They seem a great fit - firm but comfortable and surprisingly light. Overall I think they will be a great boot and I like the build & look of them,”

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Posted 2 years ago

“Website is easy to use and delivery of items was quick and free”

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Posted 2 years ago

“Good comfortable boots. Slim fit”

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Posted 2 years ago

“Shoes were too big and have returned!”

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Posted 2 years ago

Lowa is rated 4.7 based on 2,754 reviews