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Just Artificial Limited Reviews

4.3 Rating 1,167 Reviews

82 %

of reviewers recommend Just Artificial Limited

Company Reviews

4.3

Based on 1,167 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Just Artificial Limited:

Leading UK Retailer of Artificial Plants, Replica Trees, Silk Flowers and all related accessories. Established in 2004.

Secure Online and Telephone ordering. WorldWide Delivery. All major Debit and Credit cards taken.

We sell to everyone from the personal home user shopper, offices, hospitality and retail sectors right through to major chains and franchises, businesses, contractors, and multi National companies.

Visit Website

Phone:

01524858888

Email:

sales@justartificial.co.uk

Location:

Upper Offices,Old Grand Garage,Thornton Road
Morecambe
LA4 5PB

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Just Artificial Limited 5 star review on 12th April 2024

Just Artificial Limited 5 star review on 25th March 2024

Just Artificial Limited 5 star review on 29th February 2024

Just Artificial Limited 5 star review on 25th January 2024

Just Artificial Limited 5 star review on 6th December 2023

Just Artificial Limited 5 star review on 22nd November 2023

Just Artificial Limited 5 star review on 14th November 2023

90

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was lovely; dreadful delivery. Evri/Hermes are appalling.”

Hi Helen, thank you for taking the time to leave us a review, we appreciate it. I'm pleased to hear the you're happy with the planter and it arrived as expected. I'm disappointed and sorry to hear about the delivery itself. If you would like to let us know via email the details and what made it dreadful, we'd be very happy to investigate this further. This helps our future customers received the best service possible and yourself, should you choose to shop with us again. Wishing you all the best.

“The artificial flowers I ordered from you are absolutely beautiful My partner liked them to so he asked me to order another one for his late wife graveside.”

Thank you for your nice review, we're glad to hear your great feedback. Thank you for choosing to order with us again, we really appreciate it.

“A few things like getting the quote and the delivery took a bit of time. But at the end of the day, they kept me updated all the way.”

Thanks, Richard. We appreciate you taking the time to leave a fair review. We're happy to have sorted it all out in the end. We hope you're happy with the artificial turf.

“These hanging baskets are gorgeous, good quality, would highly recommend. Everyone has commented on them as they come in my pub”

Just Artificial Limited 5 star review on 18th September 2023

Thank you very much for sharing that photo and taking the time to leave us a kind review. They look brilliant outside of your pub and compliment it well. It's nice to hear that other people are appreciating them too!

“Ordered two flower displays from Just Artificial. They arrived promptly and were extremely well packaged. I am absolutely delighted with them and would certainly recommend this company for their efficiency and quality products.”

Just Artificial Limited 5 star review on 12th September 2023

That's brilliant, thanks for taking the time to leave us a great review! We'll always aim to get orders out as safely and as quickly as we can. It's nice to hear that you'd recommend us, thank you very much :)

“Looks real. Very pleased! Would definitely buy again.”

Thank you for your kind review! It's always lovely to hear when somebody finds our products realistic.

“I was very pleased with the quality of the products and delightd with the good communication of the store. I recommend these products highly.”

Hi Sheila, we're happy to hear your great feedback. We're always happy to help and provide as many updates as we can so it's good that you found it useful.

“I love these artificial green plants, I've had plenty of them. I'm going to replace my summer flowers with them. Thry look real and great value for money”

That's brilliant, thanks Lyn! We're grateful that you trust us to provide replacements!

“Great ... the purchase of my black decorative tree was easy,delivery good,communication good. The tree itself is perfect. Love the heavy base and it is well balanced and good looking”

Thank you Gwen, we're pleased to hear your positive review. We're glad that the tree is exactly what you wanted!

“Very pleased with goods and especially pleased with the service although I bought through a third party seller when suffered a none delivery it was dealt with promptly”

Thank you Keith. We appreciate your patience and understanding. We're glad we could resolve this swiftly and that you are happy with the yuccas.

“Good communication with the company as the plant we ordered was out of stock. Thet kept us up to date all through the process. The plant is perfect. So much nicer than we expected. Really does look real. Very happy with service and product.”

That's fabulous Rachel, thank you very much for your kind review. We're pleased that you're happy with the product and the service as we aim to keep customers in the loop and resolve any issues quickly.

“I have purchased from you several times and have always been very happy with the products and service. The flowers are always very lifelike, and the carnations which I just bought, are exactly the colour to highlight my new chair. Thank you”

Hi Wendy, thank you for leaving a review! We're extremely pleased to hear your positive feedback on our products and service

“A beautiful arrangement”

Hi Alan, We really appreciate your review and video. Thank you for choosing Just Artificial, we're pleased that we could get the order to you on time too

“I had 3 plants in containers that suffered in the hot, dry weather in June because I was away for over a week and couldn't water them. Unfortunately, they didn't survive! Rather than killing more plants I decided to replace them with artificial ones, and Just Artificial had exactly what wanted. I used a mixture of 3 small plants of different colours in 2 pots and a single large one in the 3rd pot. They look really good - with the colours being shown off by the pale grey slate I've put round them”

Thank you so much for you nice review. We're very glad to have exactly what you needed!

“Prompt delivery, well packed, although one flower head had fallen off during transit... Post Office rough handling, not just Artificials fault. Good quality flowers it must be said also.”

Many thanks for your kind review, we're happy to hear the order was expected and prompt. We find most, if not all flowers heads will go back on to a stem if it falls off in transit as there usually isn't any damage.

“Have now bought a few items from Just Artificial and each one has been exactly as expected - high quality and very realistic! Great service too!”

We're pleased that you keep choosing to shop with us and that each time we have supplied high quality products that you're happy with. We appreciate you taking the time to leave us a review, thank you!

“Excellent and polite service, Vincent was extremely helpful. Product as stated.”

Thank you for your feedback, especially for you to highlight one of our team! That's fantastic to hear as we're always aiming to provide excellent customer service.

“Loved my Roses and Hydrangea -they were very real looking - good quality for the money would recommend to anyone to buy them. Looks brilliant in the hallway of my new Cottage.”

Hi Jane, thank you for your review. It's nice to hear great feedback on our products.

“Dreadful colour”

Hello, I am very sorry to read this about the sweet peas, they are usually praised highly due to their quality and realism. I have dropped you an email to get some more feedback, to help us going forwards.

“My order came & was nothing like flowers & colours advertised, so returning my order, cannot fault this company on replying extra quick to my e mails though and offering a refund”

Hi Sharon, thank you for taking the time to leave us a review. Again, we are very sorry for the mix up with your order. We can assure you this is very rare! We appreciate you highlighting our sales team and their responses, we pride ourselves on good customer service.

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Just Artificial Limited is rated 4.3 based on 1,167 reviews