iHasco Reviews

Name: iHasco
Address: iHasco, 3 Arlington Square, Downshire Way, iHASCO, 3 Arlington Square, Downshire Way, Bracknell Forest
Rating: 4.65

4.7 Rating 2,923 Reviews

93 %

of reviewers recommend iHasco

4.7

Based on 2,923 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About iHasco:

We develop high-quality Health & Safety and HR compliance eLearning courses that help you comply with legislation!

iHasco have helped over 10,000 UK and European clients simplify their workplace training and easily work towards compliance with legislation. If you're looking for an engaging, interactive and simple training solution, why not get started with a free, no-obligation trial!

Visit Website

Phone:

01344 867088

Email:

hello@ihasco.co.uk

Location:

iHasco, 3 Arlington Square, Downshire Way,
iHASCO, 3 Arlington Square, Downshire Way
Bracknell Forest
RG12 1WA

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm interested on this training”

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“I think I am the wrong person to have that charge I am a simple cleaner”

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“its still mandatory”

Helpful Report

“Either the courses I took were poorly configured, or the environment is deliberately user-hostile. If you're choosing a training platform you would like your employees to engage with and learn from, I would recommend against this one.”

Helpful Report

Thank you for sharing your feedback with us. We apologise for any inconvenience you may have experienced. Your feedback is highly valued, and we appreciate you taking the time to provide it. To assist us in addressing your concerns more effectively, could you please reach out to us directly at hello@ihasco.co.uk? Kindly provide us with additional details, including the specific training courses you are referring to, and we will gladly investigate the matter for you. Many thanks!

“Far too long to use, 28 videos and then question is far to long to use for training , I won't use this again”

Helpful Report

Hi Ian, thank you for your feedback. We understand your concerns regarding the length of the training course and the number of videos. We want to assure you that our courses are carefully designed, incorporating extensive research and review, to strike a balance between comprehensive content and concise delivery. However, we appreciate your input and will take it into consideration for future improvements. If you have any further suggestions or concerns, please let us know! We value your support and strive to provide the best learning experience possible. Many thanks! Hugh

“Though the talent was skilled, their delivered material was neither brief nor concise. At more than one point, within a video, hairstyles change within 10 seconds. Special off-cases would only be helpful when preparing for a legal assignment. All in all, seemed clumsy and unrefined.”

Helpful Report

Hi there, thank you for your feedback. We appreciate your input and value your thoughts on our training! We constantly strive to improve our training courses by providing updated and enhanced content for our learners. As part of this process, there are occasions where we may need to refilm certain slides, resulting in a presenter having a slightly different hairstyle. We hope that this didn't affect your learning experience with us. If you have any further questions or concerns about the training course, please feel free to reach out to us at hello@ihasco.co.uk as we'd love to hear from you. Many thanks!

“Given the wrong information during the electrical safety all information is from when regulations changed in 2006 the issue with that is not all buildings are upto date someone will get hurt?”

Helpful Report

Hello there, thank you for your feedback. We take concerns like this seriously and are constantly reviewing our courses to ensure they are providing correct information and are up-to-date. Although the information we provide relating to the 2006 legislation change is not wrong, we are always looking for ways to improve the clarity of our content for our learners, so will revisit this with your thoughts in mind as a matter of urgency. Please feel free to contact me via hello@ihasco.co.uk if you have any questions or would like to chat about your concerns. Thank you, Hugh

“the Setting Goals training course is awful seems like it was made for kindergarten age group rather than working adults”

Helpful Report

Hi there, Thank you for your feedback. I’m sorry to hear you felt this way after completing your training. Feedback is incredibly important to us and we'd love to hear your thoughts in more detail so please feel free to contact me via hello@ihasco.co.uk if you have any questions or would like to chat about your concerns. Thank you, Hugh

“Useless from start to finish”

Helpful Report

Hi there, I’m sorry to hear you felt this way after completing your training. Please feel free to contact me via hello@ihasco.co.uk if you have any questions or would like to chat about your concerns. Feedback is incredibly important to us and we'd love to hear your thoughts in more detail. Thank you, Hugh Gray hello@ihasco.co.uk

“what's the point. emailing telling me to complete the course but won't let me start the course, waste of my time and effort trying to even start the programme.have to complete course to allow me to use a computer .looks like I'm out of work now then.”

Helpful Report

Hi there, we really appreciate your feedback. Would you mind contacting me directly with a bit more information regarding the issue you had when accessing your training so I can look into this further for you? Best regards Hugh Gray hello@ihasco.co.uk

“This is a company that does not listen and emails a persons without consent. Even when a person has requested there removal from their lists!!! It is a firm that offers on line manual handling training which should be a face to face training if it has any real relevance. On line training needs to consider the subject matter.”

Helpful Report

Hi there, We appreciate your thoughts and I'm sorry to see you feel this way after completing your training with us. If you could contact me on hello@ihasco.co.uk for the attention of Hugh I would be grateful and I'll do my best to address your concerns. Best Regards Hugh Gray

“I completed Safeguarding Adult level 2 course. 85% of the content was just a common sense. There should have been an option to skip the easy bits and to take the test at any time during the course. That is why it was frustrating at most of the time. I am sure I would have passed the test without even watching a single video out of 43 where I had to watch all. Waste of my valuable time. I had to complete it as a volunteer of my charity organisation. This makes me think again whether to continue my voluntery work or not.”

Helpful Report

Hi Muhammad, I'm really sorry to see you feel this away after completing our training. We appreciate all feedback left for us as we seek constant improvement to our training and learner experience. I will pass your feedback on to our Production team. Please do feel free to come back to me if you have any questions or if there is anything else I can help with. Thank you again. Hugh Gray hello@ihasco.co.uk

“Load of rubbish.. They start by saying you have access to a free course .. But you don't.. You find that out after giving these people a lot of your information..”

Helpful Report

Hey there, We are sorry you feel this way - we'd love to chat with you further to see if there's anything we can do to support you. Please feel free to contact me, using the details below. Best Regards Hugh Gray hello@ihasco.co.uk

“A lot of repartition between modules. 3rd time I’ve viewed how to sit at my desk.”

Helpful Report

Hi Leigh, sorry to hear that - I'll pass your feedback on to our production team. Contact me at hello@ihasco.co.uk if you want to chat about this. Hugh

“PLEASE make the videos optional. The insistence on clicking through 30 separate videos is soul-destroying and demotivating, and results in a complete barrier to learning. PLEASE make the videos optional. PLEASE make the videos optional.”

Helpful Report

Hi Martin, Thank you for your feedback. I was sorry to see you felt this way about your iHASCO training. Here at iHASCO, we’re constantly looking for new ways to help our learners take in the vital information they need to know in order to work safer, happier and more productively. This is why we have launched our first audio-based training course this month. More information on our brand new audio course can be found here: https://www.ihasco.co.uk/blog/entry/3404/competition-law-training-is-now-live

“I found the course to be incredibly basic, perhaps someone who has never worked in an office should be the target audience Considering the material covered it was also probably 3 x longer than it needed to be”

Helpful Report

Thank you for your feedback. I was sorry to see you felt this way after completing our training. We do value and respect all feedback left so I will pass this onto our product development team to review further.

“Two possible problems: 1. It seems that to review a section of the course results in having to go through the whole course again. I asked iHasco about this, and was surprised to find that a score and certificate was available before I thought had completed the course - hence the second possible problem. The support assistant seemed a little too rushed to assist. 2. I'm not sure the on line course I followed functions properly. I have asked iHasco to examine why my score and certificate were available before I had finished answering the questions at the end of the course.”

Helpful Report

Good Morning Mark, Thank you for your feedback. I was sorry to see you felt this way about our training and that our product did not behave in the way you expected. I understand one f my colleagues has replied to an email you sent on the 23rd regarding this to try and establish what has occurred here to improve this for you and other users. Please do feel free to contact me directly if there is anything else I can help with. Best Regards Amanda Lowndes

“well presented and not too long , easy to follow”

Helpful Report

Thank you for your feedback. It's great to see you found our training well presented and easy to follow.

“the questions were similer to other questions it got confusing to answer them lol on the risk assessment course”

Helpful Report

Hi, Really sorry to see you felt this way after completing your training with us. I will ask our Creative & Development Team to review the questions on the course in question. Please do feel free to come back to me if there is anything else I can help with Best Regards Amanda Lowndes hello@ihasco.co.uk

“For me, it would be more useful to be provided with the transcript/reading material and diagrams rather than a video. The sound on my laptop doesnt work therefore the videos weren't helpful. I think it would be better to provide people with the option of watching or reading.”

Helpful Report

Really sorry to see you felt this way after completing our training. We do offer a transcript on all our courses and most now also have subtitles too. The links below will explain how to enable these if you have any additional training to complete. https://support.ihasco.co.uk/article/145-enabling-the-transcript https://support.ihasco.co.uk/article/236-enabling-subtitles-on-a-course Please do feel free to contact us on the support team if you have any questions at all. We are all more than happy to help.

iHasco is rated 4.7 based on 2,923 reviews