This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Own Driver, Postal Service, Courier
How would you rate
"I placed an order with this company that did not arrive on time. I was unable to contact them by phone and was told their phoneline was out of order. After four emails was told my order had been sent to the wrong customer and i had to wait for that customer to return the goods before they could be sent to me! Very disappointed with overall service"
"Soft good quality bath sheets"
"very quick delivery and a good product."
"I ordered the 600gsm white bathrobe. Shipping was fast and the bathrobe is excellent quality (better quality than bathrobes at twice the price in department stores). I would recommend Hotel Linens."
"I have received an excellent service from Hotel Linens. Missing items were replaced immediately and urgent items were despatched straight away."
"Great quality fast delivery i would recommend Hotel Linens will buy again and again thankyou"
"Have still not received the goods so not sure why I'm being asked for a review. I made the order under the expectation that the goods would arrive within 3-5 working days (as on the website) but it has still not arrived 6 days later. The late delivery has caused us extra work as we had to do extra laundering on a very busy day."
We are sorry about this and we are onto DPD, this morning to find out what the problem is again sorry
Mrs Boyle sorry you have not been happy with our service, we try our best to satisfy all our customers, in this case this is down to our mistake and we are rectifying the problem and will come back to you with a full apology
Again sorry for any problems caused
"Good quality, good service."
"Really good quality. Will definitely be purchasing linen from them in the future,
and recommending them to friends."
"The towels were of excellent quality"
"so pleased with my purchase everything better than expected cant believe the quality was brilliant will be telling all my friends delivery was so quick many thanks shirley gordon"
"Absolute over the moon ... would like to have a double stripe one next if you do them"
"Arrived on time, easy to pay good quality and price"
"Yes it did, washed up lovely & ironed. Going on the bed tomorrow"
"Yes very good quality towels ."