“I have used Funky pigeon for many years and have never had a problem.
I ordered 2 cards for Mother’s Day, the Tuesday before so plenty of time to arrive.
On Wednesday I received an email stating they had been sent and should arrive on Thursday.
Nothing on Thursday.
Nothing on Friday.
Nothing on Saturday.
No cards for Mother’s Day, upset in the household is putting it mildly.
I contacted Funky pigeon and did get a quick response from Daisy, however it was very curt and told me to wait until Monday and if they hadn’t arrived, then they will look into it.
I replied that Monday would be too late as it’s Mother’s Day today, and I expect a refund as I ordered the cards in plenty of time.
I received another curt short reply just restating what she had said previously.
Well Daisy you have lost yourself a long standing loyal customer, don’t worry about sending me a sorry your leaving us card because ill probably never get it!”
“whatch out the rob u on post i pay 6 pound fo Guaranteed delivery before 1pm next day. it not comeing till tomoz it today not tomz so just whatch out people am not stoping here he robing people”
“Its no good shrugging your shoulders and blaming customs when you send to another country. My daughter sent a Christmas card and my husbands birthday card to us in Spain and they both arrived a month late. The cards were not even in their envelopes but loose in the packing envelope. Its about time you got deliveries sorted. The person who keeps our postbox here in Spain says its nothing unusual for Funky pigeon. The cards were both lovely and it was a great shame.”
“Terrible service and aftercare. Paid online for a Christmas card on line for my wife on the 19th of December. Estimated delivery address was the following day. Not arrived by Saturday the 23rd. Complaints department wont recognize my log in details. If you want to complain you cant. Paid this money for nothing. Possibly not enough people are aware of their lack of aftercare!”
“Tried to order x5 personalised mugs, spending time to create each one and then at the basket discovered I can only order one at a time which means £5 postage each, despite them all going to the same address.
Wasted my time, really bad for the environment, and when I tried to find a number to contact customer support they were unreachable.
Terrrrrrrible experience - will never be trying again!”
“I tried to order multiple calendars after depositing £50 and I can only order one at a time which means £5 postage each.
Environmentally friendly......what a joke never mind the additional cost to me at £10 each calendar the £5 postage each on top!
Funky pigeon after years of support you have lost me!☹️”
“Absolute joke of a company I ordered a birthday card it has NOT arrived and I recieved the most stupidest response I have ever heard from quentin who said to wait for 3 days after the birthday has passed and get back in touch with them what the hell is the point of ordering a birthday card for 3 days after a birthday! He also tried to blame royal mail but I posted Christmas cards 2nd class on the day funky pigeon allegedly despatched my card and they arrived within 2 days any excuse not to reinburse my money.”
“I've got an account with funky pigeon…
I've got an account with funky pigeon to make sure I don't miss family& friends birthdays etc. The last 3 orders have been rubbish. 3rd order never arrived. I contacted FP, who offered to give me a free card, I was disappointed, but accepted it was an error. 2nd order arrived 5 days after the birthday, it had clearly not been posted when FP said it had. Again, disappointed, but nothing I could do, also then realised I'd not been credited with any free card as promised. Contacted FP again who said they'd sort this. Today, my daughter has not received her birthday card for Tuesday. I made the order 18th November, was told it had been posted 20th, not arrived. Checked address etc, so this is the 3rd and final time I'm using this rubbish site, there's so many other options available. Oh, and I've still not been given any free card credit. Avoid FP. Use a different site that might actually do what they promise”
“I wished I had read reviews before I placed an order for a birthday card for my fiance. I did it 12 days ago but I still haven't received it.
No contact number to chase it.
I have emailed them but got only automated reply.
Terrible service,please avoid.”
“Won't be shopping on this site again!!!!!!!!!😡😡😡😡😡😡If I could give no stars I would!!! Ordered and Paid over £5 for my personalised wedding anniversary card for my wife of 10 years! , almost a week later , still no card!! Filled out contact form and several emails to make enquiries but still no reply! Needless to say our anniversary has now passed !! Thanks for nothing funky pigeon!!! 😡😡”
“I ordered a card and amazon gift card of £25.00 total of £28.00 for my daughter in laws birthday who lives a few hour away
still not received 5 days later
You cant find a phone number anywhere for this company when i contacted
I emailed twice on 2 separate occasions and received a automation reply and 5 days later still no response
I will never order from this company again”
“This is by far the worst company I have ever had to deal with, I ordered a card for my granddaughters 18th birthday, their website promised next day delivery, 6 days on Nothing! I have sent a total of five emails , no reply, and they do not supply a phone number! Absolutely disgusting service . If I could have given minus stars I would have .”
“Recently ordered a birthday card for my father and a week later nothing! I've emailed useless chicken (funky pigeon) over and over again (only because they have NO contact telephone number) and have received no correspondence about the failed delivery whatsoever! I'm absolutely appalled with this company's lack of customer service and care about how they run a business.”
“I ordered Birthday card for my Brother 60 birthday l live in spain so I won't be getting to see him .l paid special delivery cost €11.99 so he would get it on time .4 days has passed since his birthday still not recieved it .Never again will l order from this company .”
“Terrible company card came all bent. E mailed but no response . No wonder they don't have a phone number as it would be constant with complaints. Never again will I order from here x”
“I would offer this company minus ZERO stars if I could. Appalling service, They mess up your order and will only reply if you contact Paypal resolution centre.
Avoid at all cost !!!”
