4.17 Rating 6 Reviews
83% of reviewers recommend FOOTWEAR 4 YOU

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"In the last couple of months I have bought a pair of Mephisto shoes from Footwear 4 You and, through them, had my pair of Mephisto walking shoes sent back to the manufacturer for refurbishment. I found the staff member extremely knowledgeable and helpful. Things happened precisely as he said they would. I would use Footwear 4 You again."
Posted 2 months ago
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"Please do not deal with this company. Check the bad reviews on Google reviews. Exactly what the reviewers describe is what has happened to me. This company knows they don’t have stock of the item you have ordered but they take your money anyway. I ordered a pair of Mephisto shoes for £162, Footwear4you took my money the day after I placed the order and on the same day sent me an email with an update dated 10 October and saying that they are short on stock and experiencing delays in fulfilling orders. So they knew they would not be able to send my order, why then did they take my money? I called them a few days later to get an update, they told me they were having stock issues and offered me an alternative shoe. I declined and asked them to cancel the order. They agreed to refund my money which they had already taken. The refund has still not been processed and it’s now almost two weeks later. They don’t respond to emails and they don’t answer calls. They phone diverts to an answering machine and they don’t call you back. I regard their behaviour as grossly dishonest and even fraudulent. I’m now going through PayPal get my £162 back."
Posted 5 months ago
"Always excellent choice and good service. If item in stock it is quickly dispatched. Sometimes one needs to wait for items to come from Mephisto."
Posted 5 months ago
"Excellent customer service and fantastic Shepherd of Sweden slippers were despatched in good time for the winter weather!"
Posted 6 months ago
"Ordered Mephisto shoes on line. I was kept informed re likely delivery date within 7 working days. Shoes delivered in under promised timeframe. All perfectly in order. Would use again."
Posted 1 year ago
"Nice choice of shoe! Decent international shipping cost. Decent customer services but shipping was on the long side. overall would buy again."
Posted 2 years ago
FOOTWEAR 4 YOU is rated 4.17 based on 6 reviews

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Alice, Customer Support