First Travel Solutions Reviews

5.00 Rating 8 Reviews
100 %
of reviewers recommend First Travel Solutions
Merchant Metrics
Customer Service
communication channels
Telephone, Email
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About First Travel Solutions:

Welcome to First Travel Solutions, a division of FirstGroup your number one source for the supply of managed passenger transport - available throughout the UK.

We are dedicated to giving you the very best service with a focus on quality, safety, reliability and value for money. We provide managed transport solutions to many of the UK’s FTSE top 100 companies transporting over 1 million customers every year.

Combining all passenger transport into one unique service means that we can deliver to our customers a single point of contact for all UK road and rail requirements.

We are the UK’s leading supplier of vehicles for time sensitive, critical passenger movements delivered through a national network of approved suppliers. Our dedicated 24/7 Control Centre supports all types of passenger transport nationwide, from single vehicles to 100’s of coaches for sporting and cultural events.

We pride ourselves on understanding our clients transport needs and exceeding their expectations.

Phone:

03332001852

Email:

travel.solutions@firstgroup.com

Location:

First Travel Solutions,
Unit 20, Time Technology Park, Blackburn Road, Simonstone, BB12 7TG

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Just wanted to say a BIG thank you for the outstanding organisation of the park and ride and bus service arranged from Trinity Park and back on 24th August 2019 for the Ed Sheeran Concert at Chantry Park. From having travelled over 300 miles outside of Ipswich it was daunting about how to find our way, park, etc. Having this service was a blessing, and made it so much easier for everyone. Just wanted to say thank you and well done - a brilliant weekend! Suz & Lee (Plymouth, Devon)
Helpful Report
As a company, First Travel Solutions have been using us for 2 years now. They have a fantastic team of telephone operators who always go above and beyond to help you out as best they can, they're accounts department are head and shoulders above any similar companies who supply us (and there's a lot!) and the management team are very approachable and down to earth. FTS have set the bar so high that no other company has even come close to meeting the levels we now expect. We enjoy working with FTS and hope our partnership continues to thrive.
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FTS have been very professional and over last 6 months have been very proactive and bringing new ideas and innovation to SWR A great team to work with
1 Helpful Report
FTS are a team dedicated to providing excellent service and working with clients to best meet their needs. FTS continue to improve on their services and react well to feedback of all types. From the planning stage to operation, FTS continue to improve on what is already a very good service. I would not hesitate in recommending FTS to any company that require transport for any occasion.
1 Helpful Report
FTS are a professional, efficient and supportive organisation, who we have thoroughly enjoyed working with.
1 Helpful Report
Very efficient and effective service. Their providers have always been of a high standard. Perfect for our community group!
1 Helpful Report
FTS have always provided me with an excellent service. I have used them several times over the last few years and have found them to be great value and their suppliers to be top class
1 Helpful Report
Responded urgently to a corporate travel event where the incumbent supplier had sadly let us down at the last minute. FTS provided a professional and timely response for passenger/client movements and provided real-time tracking information for all of their vehicles. Brilliant service.
1 Helpful Report
First Travel Solutions is rated 5.00 based on 8 reviews