Elsie's Attic Reviews

Name: Elsie's Attic
Rating: 4.63

4.6 Rating 3,924 Reviews

91 %

of reviewers recommend Elsie's Attic

4.6

Based on 3,924 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0115 846 3483

Email:

help@elsiesattic.co.uk

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Elsie's Attic 5 star review on 17th February 2021

Katherine Hegarty

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely dress until I tried to return it. Returns policy is illegal in UK. I messaged about this on Facebook, but comment was removed and I'm now no longer allowed to comment on their posts. Avoid”

Helpful Report

Posted 1 year ago

“Terrible customer serive. After wearing a dress once and it having a tear after been on aprox 5 mins, emailed several times to be told they thought it was a rip. Must be horrific quality item if its ripped like that. Its a line right down where 2 bits of cordaroy meet so it's definitely a fault. Totally dismissed.”

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Posted 2 years ago

“I’ve purchased a few items recently and they are of superb quality, definitely worth every penny! Communication all the way and delivery pretty quick too. All in all a great service! Well happy”

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Posted 2 years ago

“Delivery was fine - 4 working days. Items were all as described and fitted me beautifully. Excellent quality and value and something different from the high street chains. Will definitely order again.”

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Posted 2 years ago

“Really disappointed. I had to return an item due to sizing and I’ve been refused a refund due to the top having make up stains on it. I never tried the top on as it was clearly much too large...I know I returned it in perfect condition. Won’t be using again ☹️”

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Posted 2 years ago

“Always fantastic service and my new tops fit perfectly”

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Posted 3 years ago

“Second time I’ve purchased from Elsies Attic - the hoodies are great quality, really comfy & cozy and love the designs Always asked where I’ve bought them from! Would say sizing is true to size and service is second to none Prompt dispatch Highly recommend :)”

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Posted 3 years ago

“Elsie's Attic was recommended by a friend, who thought their clothing would suit my style. I have purchased several pieces and am very happy with the garments and the service provided by EA. I returned one item which was an easy and straight forward process. I have recommended EA to other friends after they complemented me on EA garments.”

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Posted 3 years ago

“I love the clothes from Elsies Attic and it’s my go to site anytime I want to treat myself. They always have something I adore in stock. A bit like having a personal shopper.”

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Posted 3 years ago

“Love my grey camo star hoodie, quick delivery & great fit. I can’t wait for the gin bunny hoodie & a t-shirt to arrive which I’ve just ordered!”

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Posted 3 years ago

“arrived quickly. good quality.”

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Posted 3 years ago

“These was a present my daughter loved them.”

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Posted 3 years ago

“Good quality clothing that is a little different. In love with my new coat & dungarees.”

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Posted 3 years ago

“My second purchase from Elsie's Attic - a second luxe hoodie! Quick and efficient; high quality clothes, will definitely be using again - would recommend.”

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Posted 3 years ago

“I bought the leopard print dungarees in khaki. They are really comfy. Exactly as described.”

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Posted 3 years ago

“The process of ordering was simple and the product quality was very high. The hoodie fitted well and I love it.”

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Posted 3 years ago

“Really lovely clothes and excellent service”

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Posted 3 years ago

“great service”

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Posted 3 years ago

“Lovely clothes from a great company. I have had so many compliments on the leopard dungarees! Also love the hoodie dress so very much, I may never wear anything different again! Returns were super easy & refund issued swiftly.”

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Posted 3 years ago

“Lovely quality and very good customer service. Thank you x”

Helpful Report

Posted 3 years ago

Elsie's Attic is rated 4.6 based on 3,924 reviews