“I like the website and customer service. But this is a review for the shirt....the material is pretty good. And comfortable. The problem with the 5 different shirts that I bought is two folds...first, extra slim is about 'fitted' at most...possibly looser. And I'm a pretty big guy at 6'1 and 205lbs! Second, the cut at the armpit is unbelievably low. It's a good 6 inches below my armpit. And this is extra slim! The effect is that I can't raise my arms past horizontal...it tugs on the shirt due to the stupid cut. Never seen anything like it. I would not shop here.”
“Ordered a suit in March 2022, they said it come in Mid April. Didn't update me, refused to pick up on customer service line after waiting 30 minutes. Only just figured out by entering details on site its been pushed back a month. If its delayed again will attempt to cancel, customer service is a joke post COVID.”
“Visited the Edinburgh Shop, where james who was not only busy but gave 100% to each customer he was dealing with. Very informative as I'm fussy about my shirts. Ordered four shirts which arrived a day ahead of Schedule, great quality, great fit at a great price. I would definitely recommend them for formal or casual shirts.”
“Bought 4 white shirts online for my son, quality is superb. Website easy to use & easy to. order. Delivery was quick, although courier twice said they'd been delivered when they hadn't. Will definitely order again, would absolutely recommend Charles Tyrwhitt.”
“Over a number of years, I have bought mainly suits and shirts from CT as my preferred company and have always been more than satisfied with both service and impeccable quality. Now a pensioner, I have worn many makes of shirt over my lifetime but my Charles Tyrwitt ones surpass them all.”
“Excellent service
I purchased a knitted blue polo top.fantastic quality, dispatched quickly,great fit. I've used CT before and they are constantly good. Well done.”
“Although ordering from overseas (I live in the U.S.), CT clothing products always ship timely. I ordered a tie to wear (as father of the bride) and it shipped within days of my purchase. Thanks Charles Tyrwhitt (ctshirts.com)!”
“Excellent quality of shirts. Easy to order online, quick, and very good returns policy.
Never had a disappointing experience!
Excellent customer service, including personal dissent vouchers for being a regular customer.”
“Although the clothes etc are of good quality and at a good price they tend to hold limited stock of sizes and annoyingly I have, on two occasions - for a particular shirt and particular pair of trousers - after waiting for some months, had to purchase alternatives elsewhere.
It is most disappointing.”
