Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.50

4.5 Rating 302 Reviews

88 %

of reviewers recommend Card Factory plc

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4.5

Based on 302 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Vicki in the elgin is very helpful and very polite and she has great customer service I will be telling my family about the staff in the elgin shop especially Vicki”

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Posted 5 hours ago

“Hi I needed to purchase a few cards today from Card Factory. The Lady who served me today was very helpful as I am disabled she said please don't rush just take your time. I was very impressed with the Lady. Its a pity more staff in other shops are not as helpful to disabled people. So Thank You So Much For your Kindness & Patience today you really made my day today I left Card Factory In New George Street Plymouth Store 0707 at 09.55 am feeling happy with the service.”

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Posted 9 hours ago

“Visited the shop in the galleries Washington today bought some cards but couldn’t find a card for step son so the assistant was very helpful and found one for me”

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Posted 11 hours ago

“I visited your Dorchester store to purchase some party balloons. I was served by Lynne, who helped me choose, recommended options and choices, and took the time to explain and help with my decision. I totally recommend this store and would recommend in future. Thank you very much, everyone comment on the lovely display.”

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Posted 3 days ago

“Today we visited Card Factory shop St Austell Cornwall. PL25 5ER. Costumer service as always in this shop was excellent. VAT no 927214432 STORE 0611 TILL 2 - 017952234979 0PR TRANS. 22/04/2024 TIME 11:01 Unfortunately we don't have the name of the lady who served us. She has worked at the store a long time and couldn't be more helpful. Always pleasant and accommodating, no matter how busy they get. They really do get busy.”

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Posted 3 days ago

“Very friendly smiling chatty staff always willing to help, I love shopping in the Penge branch. Keep up the good work”

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Posted 6 days ago

“Brilliant service and very helpful lady called Gail went above and beyond to help me find what I was looking for in the redditch shop”

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Posted 1 week ago

“The lovely lady in Gillingham branch . Sadie , was very helpful, kind & patient . Took the trouble to find what I needed A great asset to the branch.”

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Posted 1 week ago

“Cardfactory Epping - No Training - Staff miserable - Toilets and Kitchen Filfy - No Management skills - I worked he for six weeks as a Seasonal Sales Assistant - awful place to work.”

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Posted 1 week ago

“Staff are always very helpful and happy to guide you in store”

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Posted 1 week ago

“Joanne was very helpful in picking out items for my daughters 20th birthday. She managed to get me the last elephant in the store, my daughter loves elephants 🐘 Card factory sl 0048 Clydebank branch”

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Posted 2 weeks ago

“Staff very happy to help,pleasant n friendly. Surroundings bright n cheerful. Fantastic selection of cards etc.Thank you”

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Posted 2 weeks ago

“I live in Morley Leeds and use The Card Factory a lot usually going in at the begining of the year and buy all family and friends cards in bulk. There are always some events that pop up during the year so I probably use the shop about 10 to 12 times a year. The staff are always helpful especially a lady called Kirsty ( don't know if that's spelled right ) who is always smiling”

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Posted 2 weeks ago

“Ilkeston staff are always friendly and helpful”

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Posted 2 weeks ago

“I am a regular customer of the Card Factory in Chesterfield. Today I have visited there to purchase a teenage card. All 3 staff went out of their way to help me select a card. They were all so friendly, honest and helpful. ⭐⭐⭐⭐⭐ A great team, thank you.”

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Posted 3 weeks ago

“I visit Card Factory in Devizes many times & always find the assistants very pleasant & extremely helpful. On Tuesday 02/94/2024 I needed extra help in finding a card, Skye was very pleasant & helpful.”

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Posted 3 weeks ago

“Visited card factory in st Anne's yesterday and was served by Helen. She was extremely helpful and friendly. Delight to go into the shop.”

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Posted 3 weeks ago

“I’ve been after some 80th birthday gifts for my parents and have tried numerous high street shops but most shops seem to only sell items up to 60 years of age. Card Factory in Hanley stock male and female mugs!”

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Posted 3 weeks ago

“Card Factory near tower in Blackpool . The person who served me on Thursday afternoon 28 th march 2024 was lovely !! Very kind to me and the lady before me , value them 😊”

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Posted 3 weeks ago

“The staff are really lovely and very helpful”

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Posted 3 weeks ago

Card Factory plc is rated 4.5 based on 302 reviews