Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,156 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,156 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 20th February 2024

Anonymous

Lesley Beck

Cable and Cotton 5 star review on 22nd January 2024

Jane Burnett

Cable and Cotton 5 star review on 7th January 2024

Allison McKay

Cable and Cotton 5 star review on 15th December 2023

Devan Wentworth

282

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Buying an LED string to replace the old bulb one which has suddenly stopped working (and I can't trace the fault). The lights are lovely and I hope the new strings will last longer and be better value than the old ones.”

Helpful Report

Posted 3 years ago

“Disappointed I couldn't get replacement bulbs for my current light string so I had to replace the string altogether otherwise the lights would have been redundant but you have me a discount on the new purchase so that helped.”

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Posted 3 years ago

“Bit on the pricey side but worth it for the quality, which is fantastic.”

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Posted 3 years ago

“These are gorgeous! Colours are so vivid and delicious. And I love that there was no plastic in the packaging. The only problem was that one ball arrived dented, and the cable is pretty short (20 ball string), so bear that in mind when ordering and particularly if you’re hanging them along the ceiling as the cable won’t reach your average plug.”

Helpful Report

Posted 3 years ago

“Bought a replacement cable with light bulbs since my (very) old one broke. I got a discount and it arrived perfectly. The led ones shine much brighter than the old ones, which I don‘t love, but it looks as if it‘s gonna last for many years and the USB is a great improvement!”

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Posted 3 years ago

“Product is great and very good quality. Was a little worried at assembling myself in case I damaged the balls but worked out ok.”

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Posted 3 years ago

“Easy to assemble. Bright. I chose the wrong colours. And too many. I would prefer slightly less bright lights, but that’s a personal choice. And I would prefer them to be more spaced out. Again a personal choice. So my daughter is taking to uni and I’ll have a re think!!”

Helpful Report

Posted 3 years ago

“Positives - beautiful end product - LEDs last forever and stay bright - love that you can buy replacement shades! Improving points - putting shades on is fiddly - Postage is expensive especially if only buying replacement shades”

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Posted 3 years ago

“Item not for me. Person receiving gift specified what she wanted and was pleased with previous set of lights, so choose these as a replacement.”

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Posted 3 years ago

“The lights arrived the next day and they’re absolutely lovely! Can’t recommend enough”

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Posted 3 years ago

“I was delighted to receive my order colours were as discribed and shown it looks beautiful on my fireplace Delivery was also prompt in these difficult time I was so excited to receive my order”

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Posted 3 years ago

“Excellent coloured cotton ball lights. Price a bit steep considering self assembly is involved”

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Posted 3 years ago

“Amazing lights for all year round.”

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Posted 3 years ago

“The lights were easy to assemble and look lovely. The colour descriptions are more accurate than the colour chart so one of the colours is not really what I wanted. Nonetheless,a nicely made product with a good range of choice.”

Helpful Report

Posted 3 years ago

“I didn't get an order confirmation sent to me but apart from that, all good! I got a notification once shipped and it arrived fairly quick. A confirmation would've been great but not a major issue”

Helpful Report

Posted 3 years ago

“The LED lights and accessories are great. Somewhat disappointed at the length of time between ordering and despatch. The only way I knew that this wouldn't be the 2-3 days indicated at point of ordering, was a chance glance at the website over a week after ordering, where I saw a despatch date for sets of 20 lights.”

Helpful Report

Posted 3 years ago

“Was very pleased with my order but didn't know that it needed assembling. I bought it as a gift and am now unsure whether to make it first before giving it”

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Posted 3 years ago

“Bought as a present so not sure how they will look but very optimistic.”

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Posted 3 years ago

“Great customer service offering a uniquely delightful product”

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Posted 3 years ago

“My lights arrived today . The box was damaged and some of the balls were squashed. My husband managed to sort them out thankfully. He did say they box was very flimsy and the balls were just rolling about when he opened them . ( I was at work so did not see them) However they are beautiful and look amazing. Just think the packaging needs to be looked at.”

Cable and Cotton 4 star review on 27th April 2020

Helpful Report

Posted 3 years ago

Cable and Cotton is rated 4.8 based on 3,156 reviews