Bearing King Reviews

Name: Bearing King
Address: Unit 5, Northfields, Forge Way, , Rotherham, Rotherham
Rating: 4.65

4.7 Rating 3,396 Reviews

92 %

of reviewers recommend Bearing King

4.7

Based on 3,396 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Bearing King 5 star review on 30th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery time way to long if you order from simply bearings you get next day or at least within 2 days”

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Posted 3 years ago

Hi Adam, Thanks for the review and point taken on board, hope you give us another chance to put right, Regards Bearing King Team

Posted 3 years ago

“Wrong price on system”

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Posted 3 years ago

“Parts not in stock-e mailed to advise me of situation when the parts arrive my reply was -no problem send when in stock-no contact since”

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Posted 3 years ago

“Thought I was getting a set of bearings and they only sent one bearing Bit unhappy with this”

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Posted 3 years ago

Hi Andrew As per our conversation part number MP1 RHP is for 1 housing and 1 insert complete, not sure why you thought you were getting 2 bearings ? Kind Regards Bearing King Team

Posted 3 years ago

“Haven't received my two bearings yet.”

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Posted 3 years ago

“Item still to arrive so it’s hard to comment.”

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Posted 3 years ago

Dear Michael Thank you for your order 52741 this was despatched 2nd class on the 28th April. We endeavour to process all orders as quickly as possible, however due to the increased demand for Royal Mail and courier services, deliveries are taking a little longer than usual. We would like to thank you for your patience during these difficult and unprecedented times. Kind Regards

Posted 3 years ago

“I did not get anything yet”

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Posted 3 years ago

Dear pieter Thank you for your order 52251 this was despatched by post on the 20th April. We endeavour to process all orders as quickly as possible, however due to the increased demand for Royal Mail and courier services, deliveries are taking a little longer than usual. We would like to thank you for your patience during these difficult and unprecedented times. Kind Regards

Posted 3 years ago

“i still do not have recived the part 04/02/2020”

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Posted 4 years ago

“Good price, prompt free delivery. Reasonable product”

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Posted 4 years ago

“Did not process order untill I rang about delivery, three days after placing order. Took a week to arive and then blamed the post.”

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Posted 4 years ago

“Problems with entering the delivery and billing address, not easy to use. Cheers.”

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Posted 4 years ago

“Order placed to ensure prompt delivery (1st class post) but not received one week later so 1 star for this BUT 5 stars for the prompt action to TNT same item next day.”

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Posted 4 years ago

“They have the items and the price is good, sadly the dispatch and delivery times drag it down the ratings!”

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Posted 5 years ago

“They are bearings, only time will tell how good they are, i.e. how long they last...”

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Posted 5 years ago

“Delivery of the part ordered was excellent. I ordered the wrong part (entirely my mistake). I phoned to see about swapping wrong part for the right one. I am still waiting for a reply to my query (4 weeks)”

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Posted 5 years ago

“Did not received yet the purchased product,so I can't talk about that ,but here's something you can improve as we speak.You could add a postal tracking of the parcel.I believe that i ordered from the UK,meaning the United Kingdom for God's sake...............or is it UK....raine?”

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Posted 5 years ago

“Have not received delivery-ordered 10-22-18. Received no answer to this request-it is now 12-01-18-still no delivery-also sent another query last Friday-no answer to it either. Hard to evaluate your service when I haven’t received any. Am I going to get the bearing? My customer is hammering me.”

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Posted 5 years ago

Hi Leonard Your order was posted out on the 23rd November using standard post tracking not available, this is the service you ordered your bearing to be sent on, we do offer a quicker service via FedEx which we can track at extra cost, I suggest you choose this service next time if you’re in a rush as standard post can be slower I hope this helps and sorry for any inconvenience caused Kind regards Mark Director Bearing King Ltd

Posted 5 years ago

“The online ordering process went smoothly and I even got a message the same day advising that the goods (Loctite adhesive) were not in stock but that they should arrive from the supplier in 4-5 days. Not a problem for me so I waited. After a week I politely chased and received a curt reply simply stating the goods had not arrived yet. I again politely suggested they could find out when the item was expected - no answer. Goods received yesterday, 13 days after placing my order. Nobody usually minds if delivery estimates overrun but a customer service response like that will put people off returning for more of the same.”

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Posted 5 years ago

Dear Adrian Sorry to hear about the poor customer service you received, your points will be taken on board and put into action Sorry for any inconvenience caused Kind Regards Mark King Director Bearing King Ltd

Posted 5 years ago

“First order did not arrive in post. Did receive a delivery the day after I phoned to point this out.”

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Posted 5 years ago

“The order I placed took longer than I expected to arrive however the ball bearings were as advertised.”

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Posted 5 years ago

Bearing King is rated 4.7 based on 3,396 reviews