Bearing King Reviews

Name: Bearing King
Address: Unit 5, Northfields, Forge Way, , Rotherham, Rotherham
Rating: 4.65

4.7 Rating 3,388 Reviews

92 %

of reviewers recommend Bearing King

4.7

Based on 3,388 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Bearing King 5 star review on 30th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bearings were fine however delivery took over a week. Could have been Bearing King or Post Office. They arrived ok just later than expected. I buy bearings online quite often and 2 - 3 days is about average for other suppliers.”

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Posted 1 year ago

“The product did not match the photo on your website, I needed a greasable pressed steel housing as per your photo, but I received a non greasable housing, I need to get in touch after the bank holiday, when you are in the office”

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Posted 1 year ago

“Good product, ok pricing, let down by not keeping to there promise to dispatch next day.If you say you are going to dispatch next day, then you should do so if I had not rung to chase it who knows when it would be sent.I will not be using them again”

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Posted 1 year ago

“I placed the order via the website and received a confirmation email detailing the method of delivery, then heard nothing for a week. When I called I was told the website order had not passed through to the stock system and the oder had not been actioned. The guy on the phone sorted the problem and I received the bearings in a couple of days.”

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Posted 2 years ago

“Normally I use simply bearings for my supplies but they did not have the size in stock I wanted So I tried you the service was just fine but you should offer first class postage it’s much faster for the Scottish highlands it was a urgent order and took longer than I anticipated simply bearings are very fast to get order out normally the next day for me up here if you could match that for service I might consider swapping supplier”

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Posted 2 years ago

“Ordered two different Oil Lip Seals which shown in stock online, 4 days passed and order was still awaiting completion. Emailed to find out 1 of the seals was not in stock and was due several days later. Was offered an alternative which was OK. Should not have needed to contact them to find out it would have been well over a week waiting on the others to come into stock. Work machine was down longer than it needed to be due to this. Communication was pretty bad. I'll avoid and go elsewhere in the future.”

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Posted 2 years ago

“Great product! Would have liked a quicker delivery as this is how things now are…”

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Posted 2 years ago

“Delivery is shocking advertised 2 to 3 days been a week from ordering and was supposed to be dispatched same day if ordered before time.”

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Posted 2 years ago

“Haven’t received order yet after 8 days”

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Posted 2 years ago

“10 days from ordering to delivery. Shocking. 8 days from order confirmation email to dispatch email.”

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Posted 2 years ago

“Speedy service but item advertised was a DUNLOP belt yet what was delivered appeared to come from another manufacturer”

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Posted 2 years ago

“Still waiting for delivery orders on the 14 th april”

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Posted 2 years ago

“items as ordered in reasonably economical packaging. Royal Mail didn't make the best of the delivery. Order confirmed on Wednesday, delivery promised Friday until 15:00, delivered Tuesday about 14:00”

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Posted 3 years ago

“Dear sir/madam I ordered the bearing on the 17th of February and still not received it. I’ve spoken to a person on the counter yesterday 25th February and he assured me it is on the way. Kind regards John Jennings”

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Posted 3 years ago

“Great Service and product range.... These days I think the postage charge is a little disproportionate though, which is the only let down.”

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Posted 3 years ago

“Would’ve been a 5 but not all three elements had the same internal diameter.”

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Posted 3 years ago

“Ordered 7 day's ago still awaiting delivery”

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Posted 3 years ago

Hi Graham Your goods were sent out Royal Mail 2nd class signed for on the 10th as per your despatch email, proof of postage and Royal Mail tracking number is NL706359073GB, I’m really sorry but the post has been absolutely useless this year not just for us but everyone, Christmas and Covid really haven’t helped Regards Bearing King Team

Posted 3 years ago

“ORdering the product was easy, helpful on the phone for tech support, and the products are good. Dissappointed that the 1-2 delivery for which extra was paid took 4 days. Although an email was sent warning of possible delay, I dont think it is acceptable to still be offering 1-2 day delivery when you know you cant meet this service level.”

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Posted 3 years ago

Hi Richard Firstly sorry to hear that you didn't receive your order by the delivery time stated Not sure how we as a company can improve on something out of our hands, your order was despatched the same day you placed your order, via your chosen shipping method Royal Mail 1st Class Post Signed For, we have simply just stated what Royal Mail have promised Maybe for any future order you could try DPD next day delivery with us if it's of an urgent matter Regards Bearing King Team

Posted 3 years ago

“The bearing had axial slack that I was quite surprised at.”

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Posted 3 years ago

“Delivery time way to long if you order from simply bearings you get next day or at least within 2 days”

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Posted 3 years ago

Hi Adam, Thanks for the review and point taken on board, hope you give us another chance to put right, Regards Bearing King Team

Posted 3 years ago

Bearing King is rated 4.7 based on 3,388 reviews