The Apostilles Group Reviews

Name: The Apostilles Group
Address: 17 Montgomery Drive, ,, 17 Montgomery Drive, ,, Tavistock
Rating: 4.83

4.8 Rating 530 Reviews

100 %

of reviewers recommend The Apostilles Group

Company Reviews

Metrics

Info

4.8

Based on 530 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Apostilles Group:

The UK's leading provider for document legalisation, otherwise known as obtaining a Hague Apostille Certificate or Apostille Stamp

Visit Website

Phone:

0800 9788 966

Email:

info@theapostillesgroup.uk

Location:

17 Montgomery Drive, ,,
17 Montgomery Drive, ,
Tavistock
PL19 8JX

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Anonymous

Anonymous // 01/01/2019

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English

“Good communication, paperwork arrived when it should have arrived.”

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Posted 1 year ago

“Excellent service overall. Highly recommended.”

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Posted 1 year ago

“Highly recommended, always kept me up to date. And although we encountered a few problems, they sorted it out”

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Posted 1 year ago

“Initial contact via telephone and e mail was hopeless with evasive excuses that the necessary member of staff was unavailable or that messages had been lost in junk folders. However, once direct e mail contact had been established with the appropriate member of staff, details of the service offered were clear and comprehensive; progress was swift and efficient; regular updating of progress was reassuring and helpful; documents were delivered on time and securely. Initial customer care and attention needs to be improved in order to inspire confidence in prospective clients.”

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Posted 1 year ago

“Matt and the Apostilles Group have been fantastic to work with. It really took the effort out of the attestation process.”

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Posted 1 year ago

“Excellent service... very responsive and made a complicated process of obtaining documents from UK while being abroad extremely easy!”

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Posted 2 years ago

“Matt is super-efficient. Quick to respond to my queries. One can rely on Matt. I needed a document apostilled and embassy stamped urgently and Matt did go out of his way to get this done quickly. Thank you Matt.”

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Posted 2 years ago

“very good communication”

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Posted 2 years ago

“As a foreign law firm we very appreciate The Apostilles Group for professionalism, meeting the deadlines and constant contact during the cooperation.”

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Posted 2 years ago

“Amazing service, excellent customer service would recommend to any one needing this service”

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Posted 2 years ago

“Very happy with the speed of service”

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Posted 2 years ago

“I was very pleased with the personal service, Matt was very approachable and happy to assist at every stage of the process. I would recommend this service.”

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Posted 2 years ago

“Great customer service! You are number 1!”

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Posted 2 years ago

“Matthew Fogarty is very professional and efficient”

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Posted 2 years ago

“Excellent service Matt! Took a little while to get all the documents back but it was worth waiting. Definitely will use it again!”

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Posted 2 years ago

“I had been fearful to send my original university documents because I had actually been warned to do so. From the first contact I got unbiased, clear information, nobody pushing me towards sending my original documents, but rather informing me of possible alternatives. The same with payment, it was suggested that I get one apostille fortwo related documents, for cost-effectiveness. I had the documents picked up from my home, everything went smoothely, providing personal notification and information. EXCELLENT SERVICE!”

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Posted 2 years ago

“It's very easy to give a 5 star rating when everything goes smoothly and according to plan. In my case, this isn't what happened - for a variety of reasons, which were largely beyond the control of the Apostilles Group; however, the issues that arose were dealt with promptly, efficiently and to my ultimate satisfaction. So, apart from some minor stress/inconvenience, no harm done and the required end result was achieved. In my view, how a service provider deals with adversity is a far greater indicator of its abilities than when a transaction goes perfectly smoothly, and for that reason I have no hesitation in recommending The Apostilles Group.”

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Posted 2 years ago

“Matt was absolutely amazing! Very professional, went the extra mile to help me, would highly recommend!”

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Posted 2 years ago

“I applied to TAG several times for apostille service. I should say that the apostille service was completed very quickly, in a professional manner and at a reasonable cost considering it was lockdown time across the UK. Many companies, with the exception of TAG, have delayed the provision of their services. I appreciate TAG and especially Matt who arranged this service very well for me.”

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Posted 2 years ago

“Very good, efficient and personable service”

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Posted 2 years ago

The Apostilles Group is rated 4.8 based on 530 reviews