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The Apostilles Group Reviews

4.8 Rating 530 Reviews

100 %

of reviewers recommend The Apostilles Group

Company Reviews

4.8

Based on 530 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Apostilles Group:

The UK's leading provider for document legalisation, otherwise known as obtaining a Hague Apostille Certificate or Apostille Stamp

Visit Website

Phone:

0800 9788 966

Email:

info@theapostillesgroup.uk

Location:

17 Montgomery Drive, ,,
17 Montgomery Drive, ,
Tavistock
PL19 8JX

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Exceptional service from beginning to end - Matt was always on hand to answer any queries and provided updates throughout - a personal touch that we were very grateful for. The legalisation process was very smooth and we would highly recommend !”

Posted 5 months ago

“Top. Very efficient.”

Posted 5 months ago

“The service was great. Fast, efficient and professional. They provided clear information and advice and my documents were managed with care and security. I was very happy with the service and have recommended it to friends.”

Posted 5 months ago

“Very helpful, Did what I asked and in good time”

Posted 5 months ago

“Great communication and excellent service. Have already highly recommended to several people who have also received similarly great service. Many thanks”

Posted 5 months ago

“Great service, quick and attentive, would definitely use again and recommend to others”

Posted 5 months ago

“Great service. I struggled to get some paperwork I needed for abroad from several companies previous to finding The Apostilles Group. Matt was so helpful and everything was done quickly and efficiently. I would highly recommend using The Apostilles Group.”

Posted 5 months ago

“Fantastic service, i was given very limited notice from my new employer with the documents i needed, and Matt was able to sort through everything very quickly and made a potentially stressful time very easy”

Posted 5 months ago

“Thanks for your work. Everything was done as soon as it was possible.”

Posted 11 months ago

Thank you so much for taking the time to leave a review Alzhan, it was a pleasure working with you.

Posted 10 months ago

“Matt provided a friendly, fast and efficient service. He responded quickly to all email queries and answered questions in a clear and informative manner. Furthermore, all the documents were delivered as ordered, correctly legalized and stamped and with all the necessary information. I originally was inclined to remove one star from my rating. During my correspondence with Matt, I informed him that the delivery address of the documents would need to be changed. He responded that he would contact me again before having them shipped out, and clarify the new address. However, he forgot to do this. Ultimately, the documents still arrived with the correct person in my company; however, Matt's oversight could potentially have led to problems. While I'd use this company again, I'd like to think that such a mistake would not be repeated.”

Posted 11 months ago

Thanks for the detailed review. I can understand your predicament with the "Do I give 4 or 5 stars?". Forever grateful you went with 5 and now have procedures in place to stop this sort of thing happening again. Thanks for the learning point!

Posted 10 months ago

“Excellent service and communication.”

Posted 1 year ago

Many thanks James

Posted 10 months ago

“An extremely good service. When I needed documents quickly Matt organised everything. Even when there was a hiccup (and a very rare occurrence) which delayed things, Matt went the extra mile and still got our documents to us in time. Many thanks”

Posted 1 year ago

Thanks for the review! Going the extra mile is all part of the service :)

Posted 10 months ago

“We were very happy with the prompt and efficient service we received from Matt at the Apostilles Group. Would highly recommend”

Posted 1 year ago

Thank you for such a lovely review Rita

Posted 10 months ago

“Excellent and prompt service”

Posted 1 year ago

Thanks Steve!

Posted 10 months ago

“Thank you very much for your professional and quick approach. Fast handling of the request, excellent communication. I highly recommend. Greetings from Slovakia and I wish many satisfied customers like me.”

Posted 1 year ago

Thank you so much for your time and kid words Ladislav, it's very much appreciated.

Posted 10 months ago

“Excellent service, comprehensive, well organised, and lightning fast. We needed an apostilled document from the UK to Portugal and time was of the essence. They exceeded their own target and it took 1 week total time for •ordering a replacement certificate, •having it apostilled and •delivered. No one else was offering a service with their proposed turnaround never mind exceeding it. Highly recommended. They know what they are talking about and they can make it happen.”

Posted 1 year ago

Thank you Will, this review is really very kind of you to leave. Hope to work with you again one day.

Posted 10 months ago

“Mat was extremely responsive throughout the apostille process. He explained the whole thing thoroughly and got back to me quickly on any inquiries. He got the whole thing done in less than 2 weeks. I highly recommend getting in touch with him for any legalization and apostille requirements.”

Posted 1 year ago

Thank you for your positive review! We're glad to hear that our team provided responsive, thorough, and efficient service for your apostille requirements.

Posted 10 months ago

“My experience with the Apostilles Group was extremely positive. Matt replied to my queries via WhatsApp quickly and clearly and the timetables provided were adhered to. I would highly recommend this service.”

Posted 1 year ago

“Very satisfied with very good response.”

Posted 1 year ago

“The customer service and communication with Matt and his team was excellent from start to finish. He was able to answer all of my questions, did all the work to obtain extra marriage certificates for me, and responded patiently to my flurry of slightly confused and flustered questions. I was updated every step of the way and I felt confident that my paperwork was being handled professionally and efficiently. I would highly recommend TAG.”

Posted 1 year ago

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The Apostilles Group is rated 4.8 based on 530 reviews