Alpine Aluminium Reviews

3.95 Rating 152 Reviews
74 %
of reviewers recommend Alpine Aluminium
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 72%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Read Alpine Aluminium Reviews
Visit Website

Phone:

0113 253 0254

Email:

iain@alpinealuminium.co.uk

Location:

Unit 6, Hawthorne Court, Morley

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Anonymous
Anonymous  // 01/01/2019
I am extremely unhappy with Alpine Aluminium's after sales service. In November 16 their delivery driver scratched one of the doors as they were being delivered. Our builder contacted them to have it repaired but we didn't hear anything. I finally got involved in May this year and was told that they would send the replacement part and the correct coloured handle & T bar (as delivered with chrome handle which isn't what we wanted). I paid £50 to have these sent despite none of it being our fault and I'm still waiting 4 months on. Many emails later it seems that the sales manager I was dealing with has left and despite emailing the new sales manager some time ago he has not bothered responding. Extremely poor service and obviously very unhappy so I cannot and will not recommend this company

to others.
Posted 2 years ago
Alpine Aluminium is rated 3.95 based on 152 reviews