“Everything about the service provided was very professional , friendly and efficient
The member of staff arrived on time; sensing my anxiety as well as embarrassment was kind and reassuring; dealt with the problem and left me with a functioning car
Thank you very much for getting me back on the road”
“A massive thanks to Aivans who was the engineer that performed a miracle and got me back on the road.
I had ad blue in the diesel tank in error and called wrong fuel recovery at 8 pm Aivans arrived within the hour and explained exactly the process and set my expectations at the right level.
We had 2 attempts to drain then Aivans drove me to a 24hr garage to get diesel to fill the tank
We tried again and he drained and cleaned again and finally it started , it was now 1.30 am. At all times the car and I was safe and I had every confidence in the company and Aivans
He and I were tired but he went so far with his service and was a true professional
The payment was easy by cc remotely and he even checked with me that the car started the next day. It did so and I was so thankful and relieved as they saved me a fortune
I would highly recommend wrong fuel recovery to anyone who experiences this problem.
Thank you Aivars you were fantastic guy and a great engineer
“An excellent , highly qualified engineer who spent time on explanation of each step and solution. This was during a very difficult job where the car had been driven for 10 miles, requiring substantial work to get the vehicle safely on the road. At no stage did I I feel that I would be left stranded until all options had been explored and exhausted. I would recommend Wrong Fuel Recovery to anyone who has put themselves in this frustrating and difficult position.”
“I was able to speak to somebody easily and quickly and to find out how long it would take for someone to arrive. Most importantly the gentleman who arrived to sort out the fuel problem explained everything, was clear and calm and a real credit to your company. He was a Latvian gentleman and a pleasure to have met him in a situation that was frustrating and expensive! Please pass on my sincere thanks.”