Wren Sterling Reviews

4.6 Rating 216 Reviews
92 %
of reviewers recommend Wren Sterling
4.6
Based on 216 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
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Phone:

0370 1432 100

Email:

marketing@wrensterling.com

Location:

13-19 Derby Road, Nottingham,
13-19 Derby Road, Nottingham
NOTTINGHAM
NG1 5AA

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Anonymous
Anonymous  // 01/01/2019
Alistair McNeil in Glasgow was very helpful in getting my pension arrangements rounded up and all pointing in the right direction. Alistair made the process so smooth and I found his guidance and advice all very reassuring in what was a bit of a minefiled to me. Thanks Alistair - lets keep in touch.
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Posted 1 month ago
The prospect of planning for retirement seemed daunting given that I had a selection of pensions that I had paid into during my working career. I was unsure if there would be any benefit in amalgamating them, but I didn’t know the best way to go about this. I shouldn’t have been concerned because Mark Torrado from Wren Sterling met with me, reviewed all options and provided recommendations. Most importantly for me, he explained everything in terms that I understood. Mark treated me as an individual and I really felt that he had my best interests at heart. I can now see a clear way forward and instead of dreading the future, I feel much more confident. I feel incredibly fortunate to have Mark advising me - he is a great asset to the Wren team.
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Posted 1 month ago
Having dealt with a number of financial advisers through the years, it was an absolute breath of fresh air dealing with Mark Torrado from Wren over the past few months. With previous advisors you often got the impression they were more concerned with their commission rather than offering the best advice/products for you, whereas with Mark he went over everything with you in fine detail, explaining all options, & in fact with one of my two pensions that were maturing, he opinioned that I should keep it where it was, & although there was no benefit or commission for himself, helped me through the process of accessing & activating that side of the pension. With accessing most private pensions there is a requirement to utilise a financial advisor, & I can’t recommend Mark highly enough.
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Posted 2 months ago
I have been dealing with Mark Torrado for a few years regarding my pensions and investments. Mark is very professional explains everything and takes time to make sure that I understand each process. I have recommended Mark to friends and pleased to say they are also delighted in the service that they receive. I will continue to value his experience and time he is always a phone call away and this personal touch means has helped me immensely.
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Posted 2 months ago
I was pleased to work with Anthony Bilan from Wren Sterling, Edinburgh, who helped me review my pension provisions and investments. His advice was very helpful on a number of counts: Anthony helped me understand in more detail the ins and outs of investing in funds, and as ethical investment is important to me I was able to identify appropriate options. He also helped me identify additional investments options. Over all Anthony's advice has helped me find greater financial security, and to develop a clearer plan for my future.
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Posted 4 months ago
I have recently been lucky enough to have Eleanor from Wren Sterling help me sort out my pension, I must say how wonderful she has been from beginning to end. Eleanor has made everything easy and understandable for me, she has been honest and understanding and if I needed anything she was always available to answer any questions. I feel I have made a friend as well as having great advice. I will certainly use Wren Sterling for any help in to future. Eleanor is a great asset to the company. Thank you.
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Posted 5 months ago
Our advisor Alistair mcNeil has quidded my husband & I on all aspects of his pending retirement over the last year or so. He has always made sure we have an annual review so we are able to ask relevant questions we need answered. Alistair goes that extra mile which prevents us getting caught up with unnecessary information. We have built up a real trust due to is his professional approach & would recommend Wren to any of our friends.
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Posted 5 months ago
I've been using Wren Sterling since my retirement just over two years ago. My advisor, Alastair McNeil, has built a great relationship with me and my wife, has been very responsive to our questions and goes out his way to be helpful and attentive to us, his clients. I would not hesitate to recommend Alistair and Wren Sterling to my friends and family.
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Posted 5 months ago
I have always paid into a private pension over the years why because taking a mortgage and by default opting out back in the 80s it had to be done. So now getting to that age I reached out to Wren Sterling again by default, I was introduced to a very professional but down to earth Lisa Barnes. She has done everything and more in producing a comprehensive portfolio. The advice and understanding she explained was invaluable in making the decision to invest through Wren Sterling. Once again thank you Lisa, and may our association be long life. Billy.
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Posted 5 months ago
Wren Sterling Advisor :- Alistair McNeil (Glasgow office). Having reach out to 7 different major financial Institutions last year Alistair was by far the stand out Advisor in terms of his knowledge and understanding. We have kept in touch since and I have always found him both extremely helpful and knowledgeable. Nothing is too much trouble. I recently had cause to speak with him again and it was a true pleasure. He answered all of my questions and he has a very relaxed approach which put me at ease. I would (and have already) highly recommended Alistair to my friends and work colleagues. He is a real credit to Wren Sterling. Thanks again Alistair for all your invaluable help, keep in touch and keep up the excellent work! Alan
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Posted 5 months ago
Kevin Adlington made me an appointment for a face to face interview but never turned up no apologies given then a couple of years later wren sterling realised I was in the land of the living and got in touch via a rep I would still like a face to face as I am not the most proficient of people on the Internet regarding the dowloading of various documents and would prefer a face to face at the chesterfield office of the Nottingham building society
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Posted 6 months ago
Alistair was really helpful and explained things very well as the process developed. I always got the feeling that there was no hard-sell but only that what was the right way for me was encouraged. Alistair's approach was very professional; he had a wealth of knowledge and was very easy to get along with
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Posted 6 months ago
David Duncan at the Glasgow office has always offered excellent service dealing with queries. Professional and friendly, thank you.
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Posted 6 months ago
Mark Torrado has proven himself to be always thoroughly professional. He does, however, manage this in a very friendly and relaxed manner, with no hint o superiority or patronising attitude. Mark has proven to be a reliable timekeeper, with advance notice of any changes given timeously. He presents as an extremely approachable and trustworthy young man with whom we feel, as clients, that our interests are being well looked after. Mark has been extremely informative, all information given with consideration and patience – taking time to explain the situation and allowing time for us to assimilate it all. We cannot recommend Mark highly enough and feel safe under his guidance.
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Posted 7 months ago
Looks like a quick turnaround to get our pension, we will see in a few weeks. Mark was pleasant and friendly to work with and knows his expertise.
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Posted 7 months ago
Very friendly and extremely helpful. Always responded to my calls and emails quickly.
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Posted 7 months ago
We sleep so much better at night now that we are no longer clients of Wren Sterling. The advice was poor, the response times poor they didn't really listen to our needs.
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Posted 7 months ago
We're very sorry to read this review and that your time with us as a client wasn't what you wanted it to be. If you would like to reply privately with any specific feedback that would be much appreciated so we can look into your experience in more detail.
Posted 7 months ago
A wonderful, personal service.
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Posted 7 months ago
Has anyone had any dealings with Grant please?
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Posted 8 months ago
Jason has always been helpful, efficient, kind and informative. I feel very lucky to have found him.
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Posted 8 months ago
Wren Sterling is rated 4.6 based on 216 reviews