WPS Westward Reviews

Name: WPS Westward
Address: Westward House, Cofton Road, Marsh Barton, Exeter, Exeter
Rating: 4.89

4.9 Rating 297 Reviews

99 %

of reviewers recommend WPS Westward

Company Reviews

Metrics

Info

4.9

Based on 297 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01392 272096

Email:

marketing@wpswestward.co.uk

Location:

Westward House, Cofton Road,
Marsh Barton,
Exeter
Exeter
EX2 8QW

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love these small, colourful exercise books. Imagine my surprise when I emptied the box in preparation for next year and found a Freddo at the bottom. Haha - just what the doctor ordered. Thank you!”

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Posted 9 months ago

Thank you so much Caroline for your 5 star rating of WPS Westward! I'm so glad you enjoyed the exercise books and the special surprise at the bottom of the box. Thank you again!

Posted 9 months ago

“WPS Westward have been fantastic with all our Educational orders. Their team are always happy to help with any queries. The communication is superb, from the point of ordering, delivery and invoicing. I am recommending WPS Westward to other organisations.”

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Posted 9 months ago

Thank you Natalie for your 5 star rating of WPS Westward! We are delighted you've had such a great experience with us. We strive to provide the best service to our customers, and it's great to hear that you found this to be true. We're also pleased to have you as a returning customer, and look forward to working with you in the future.

Posted 9 months ago

“Easy to use site, good prices happy customer.”

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Posted 9 months ago

Hi Tina, Thanks for your kind words and we are pleased to learn you are a happy customer! :-)

Posted 9 months ago

“So pleased with the service. I work in our school office and it was my first time ordering with WPS, we made 3 large orders for three different people and I was beyond delighted when the order came in, each individual box was labeled with the teachers name. This meant it took me half an hour to sort out the large order to get to the classrooms rather than the mammoth task I had expected! It's a small thing that makes a big difference, most appreciated!”

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Posted 10 months ago

Hi Erica! We are really pleased to learn everything went so well with your order and that our class packing service has saved you so much time! Many thanks for your review and if we can help any more please feel free to get in touch with a member of our friendly team who will be more then happy to help.

Posted 10 months ago

“Always helpful and prompt delivery. We mainly order our school exercise books which are excellent quality. Will deliver quickly but also on dates after school breaks as requested.”

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Posted 10 months ago

Hi Angela, We really appreciate you taking the time to leave us a review! Wishing you all the best and hope we get to help you out with books again soon! :-)

Posted 10 months ago

“Great service, easy to order online and super delivery service!”

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Posted 1 year ago

Morning Claire, Thanks for taking the time to leave such a lovely review! Wishing you the very best this Easter and as ever please let us know if we can help with anything at all :-)

Posted 1 year ago

“Always on hand to help!”

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Posted 1 year ago

“Always excellent service and communication. Would definitely recommend to other schools/businesses.”

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Posted 1 year ago

Hi Claire, Thanks so much for taking the time to leave us a review and for your kind words, we really do appreciate it! :-)

Posted 1 year ago

“WPS always provides an amazing service from order to delivery. The ladies in the office are wonderful, friendly and efficient and the warehouse and delivery guys are super amazing. Thank you!”

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Posted 1 year ago

Many thanks for taking the time out to give us such a lovely review, wishing you all the very best for the weekend ahead! :-)

Posted 1 year ago

“Good service from Roger. Goods delivered in a timely fashion.”

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Posted 1 year ago

Hi Leanne, Thanks for your kind words and glad you got everything when you needed it!

Posted 1 year ago

“Very friendly and helpful Delivery is always on time”

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Posted 1 year ago

Hi Maria, When we say inclasstomorrow we mean it! So grateful for your kind words :-)

Posted 1 year ago

“Really easy to order online and quick to receive.”

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Posted 1 year ago

Hi Rose, Thanks for taking the time to leave us a review and we are glad to hear it was a good experience for you!

Posted 1 year ago

“Buff Books - I tried to order online by had a problem with my bank card. As we were a school they set me up with an account and my order was placed. Received quickly and in good order. All staff were friendly, helpful & professional, they help with all my questions and i would recommend them to anyone.”

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Posted 1 year ago

Hi Tina, Many thanks for the review and we are glad that we could help! Wishing you all the very best for the upcoming weekend and please do get in touch if you need anything else from us.

Posted 1 year ago

“Started using WPS when I was let down by my usual supplier. I have been really impressed with the quality and price (they price matched to ensure all prices were competitive) of their products. However, what has impressed me most is the high standard of customer service they offer, and the swift response/resolution to any aspects. Would definitely recommend.”

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Posted 1 year ago

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Posted 1 year ago

Hi Samantha, Thanks ever so much for your very kind words and we are glad we can be of help to you! As ever you know where we are if you need us for anything.

Posted 1 year ago

“Value for money the scrapbooks Delivered on time”

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Posted 1 year ago

Hi Kal, Thanks for the positive feedback and we are glad everything was good for you

Posted 1 year ago

“very quick delivery and good communication.”

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Posted 1 year ago

Hi Linda, Many thanks for taking the time to leave us a review and for your kinds words.

Posted 1 year ago

“Highly recommended company, always very personable on the phone, items are well stocked and arrive quickly and well packaged. The quality of all items ordered is very good and have provided samples of items before ordering, Account Manager accessible and able to talk to you or phone back. I really like the Freddo! Thank you for providing a local to me service that i feel I can rely on.”

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Posted 1 year ago

Hi Jayne, Thank you very much for taking the time to leave such a lovey review, this is really kind of you and glad we have been able to help you P.S. we really love a Freddo as well! :-)

Posted 1 year ago

“New supplier who approached us 12 months ago. Samples sent and large orders placed for exercise books as price very competitive and quality excellent. Delivery was next day and well packaged. Have placed several orders since. Our rep Katie Payne very knowledgeable about products offered and couldn't do enough for us. An excellent service offered, and we would highly recommend.”

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Posted 1 year ago

Hi Donna, We are really pleased to hear everything went well for you and thanks so much for your kind words! Thanks for coming on board and look forward to helping you more in the future (P.S. we like Katie too!)

Posted 1 year ago

“WPS Westward approached us as a new supplier, and as they had what we needed at a reasonable cost we decided to go with them. The quality and communication was perfect throughout, our rep Amy even followed up with us after the order. The only issue we had was that some of the books were not in stock but issues were highlighted prior to our order and no fault of the company.”

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Posted 1 year ago

Hi Chloe Thanks so much for your kind words and are really pleased we were able to help and become a supplier to you

Posted 1 year ago

WPS Westward is rated 4.9 based on 297 reviews