Woven Reviews

4.2 Rating 745 Reviews
81 %
of reviewers recommend Woven
4.2
Based on 745 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 49%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
3.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Woven Reviews

About Woven:

We are Woven, a London based online rug retailer that sell high-end and long-lasting designer rugs guaranteed to make any space look captivating.

Launched in 2014, we have an expanding portfolio that includes assisting in rug selections for residential projects to multinational architect firms.

Our unique understanding of the interior design market and keen eye for detail makes us the go-to choice for interior designers around the world.

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5
Graham Webster
Outdoor rug - but also perfect for the kitchen. Inexpensive stylish addition!
Woven 5 star review on 5th September 2022
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Posted 1 year ago
5
Tracy Murphy
Really pleased with my two hall runners. They're lovely quality for the price. Will definitely buy from Woven again.
Woven 5 star review on 25th August 2022
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Posted 1 year ago
5
Simon Morris
Very happy with purchase. Would definitely use this site again
Woven 5 star review on 15th June 2022 Woven 5 star review on 15th June 2022
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Posted 1 year ago
5
Mabrouka Elmabrouk
Very good service and delivery
Woven 5 star review on 6th June 2022
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Posted 1 year ago
5
Helen Brennan Ainsworth
Fast efficient service and a beautiful addition to our front room! Highly recommend Woven.
Woven 5 star review on 5th May 2022
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Posted 1 year ago
5
Keith Pearson
Couldn't be happier with my recent purchase from Woven. I spent ages deciding which rug to choose to add warmth and a bit of colour to my front room after I moved from London back to Scotland. I was worried that the very contemporary design I settled for would be out of place in a traditional Victorian flat, but I think it works perfectly. The only thing I would say is that the colours, in reality, are far more muted and pastel-y than it looks online, but works beautifully nonetheless. The service from Woven was great and the delivery was speedy and fuss-free.
Woven 5 star review on 14th April 2022 Woven 5 star review on 14th April 2022
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Posted 2 years ago
5
Gaynor McAdam
My rug arrived on time by a very helpful delivery man. Well wrapped, colour and texture pretty much as described. Woven honoured their Price Match Guarantee. I’m quite happy and will be buying another rug for my bedroom 😀
Woven 5 star review on 7th April 2022
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Posted 2 years ago
5
Melissa Noakes
I was looking at this particular rug on another site but it was quite dear for what it was, put the name of the rug in Google and woven came up also with a 20% discount, I was dubious at first as didn’t know woven as a site but took the plunge and bought from them, the rug was with me within 2 weeks (came from abroad) I’m very pleased with my rug and the price and the quick delivery and would definitely buy from them in the future
Woven 5 star review on 23rd March 2022
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Posted 2 years ago
5
Douglas Ingram
Love both my rugs and got great bargains! Can't believe I got my larger rug for £60 when they seemed to have a 'flash sale' on top of sale prices. I like this site a lot and I hope they introduce other items.
Woven 5 star review on 22nd March 2022 Woven 5 star review on 22nd March 2022 Woven 5 star review on 22nd March 2022
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Posted 2 years ago
5
Verified Buyer
Exactly the quality I was hoping for and felt the product was really well priced.
Woven 5 star review on 15th March 2022
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Posted 2 years ago
5
Lorna Price
Excellent quality rug. Really easy to order & navigate the website delivery when promised All process was 5* thank you
Woven 5 star review on 15th December 2021
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Posted 2 years ago
5
Martin Painter
Arguto Multi 140x 200cm Rug . Took a bit of time to deliver , but was imported so hence the wait , Rug is well made Beautiful vibrant colours & very very soft to walk on , also a Fantastic price from Woven so would Highly recommend.
Woven 5 star review on 7th December 2021
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Posted 2 years ago
5
Helen Brennan Ainsworth
Beautiful rug, brilliant price and great customer service. The rug was delivered promptly exactly when they said it would be. I would definitely buy from Woven again.
Woven 5 star review on 7th December 2021
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Posted 2 years ago
5
Karen Epworth
Purchased Louis De Poortere Ushak Rug, delivered very quickly, it looks lovely and is really good quality. Price paid was amazing, far cheaper that other dealers for the exact same rug.
Woven 5 star review on 24th November 2021
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Posted 2 years ago
5
Jane Grand
Absolutely love our new rug! Soft beautiful design, easy to clean. We bought the largest size and found we haven’t needed to use the rug underlay as it holds itself down ok.
Woven 5 star review on 16th November 2021
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Posted 2 years ago
5
Lynn McEwan
Due to stock delivery issues, my ordered item took some time to arrive, even though the item was listed as ‘in stock’ when I ordered it. Customer Services kept me appraised of the situation (thank you Megan) & my quilt finally arrived. As soon as the item arrived in store it was dispatched to me immediately & arrived next day. Beautiful quilt & well worth the wait, excellent customer service - thank you!
Woven 5 star review on 1st November 2021 Woven 5 star review on 1st November 2021
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Posted 2 years ago
5
Verified Buyer
We love the rug it goes well in the room.
Woven 5 star review on 14th October 2021
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Posted 2 years ago
5
Verified Buyer
Saved over a £100 with the 'new customer' discount, which was nice. Gorgeous rug - great quality and lovely colours. Delivered in good time and not too much packaging which is a bonus. Highly recommend (especially with the discount!).
Woven 5 star review on 10th October 2021 Woven 5 star review on 10th October 2021
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Posted 2 years ago
5
Sebastian Margineanu
I've ordered a carpet and it looks really great
Woven 5 star review on 3rd October 2021
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Posted 2 years ago
5
Verified Buyer
Good service. Competitive price. Quality merchandise
Woven 5 star review on 28th September 2021
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Posted 2 years ago
5
Verified Buyer
Great service excellent rug
Woven 5 star review on 15th September 2021
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Posted 2 years ago
5
Harriet Coverdale
Delivery wasn’t quick but that was its only fault. Customer service, price and quality of product was outstanding
Woven 5 star review on 5th August 2021
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Posted 2 years ago
5
Ann Taylor
Delighted with rug and very good quality for the money. Very God service. Delivered as promised with the time stated on website…… one very happy customer
Woven 5 star review on 4th August 2021 Woven 5 star review on 4th August 2021
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Posted 2 years ago
5
Linda Morrison
Great service. Great rug. Lovely colours. Good price. 👍
Woven 5 star review on 29th June 2021
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Posted 2 years ago
5
Verified Buyer
Easy and simple process from start to finish. Quick delivery and I love my rug. Accurately described on the website and in real life it’s beautiful and lovely & soft underfoot.
Woven 5 star review on 24th June 2021
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Posted 2 years ago
5
Linda Morrison
Great service. Just love my rug. It's amazing. Thank you so much.
Woven 5 star review on 22nd June 2021 Woven 5 star review on 22nd June 2021
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Posted 2 years ago
5
Verified Buyer
My new rugs from Woven are gorgeous and high quality. Delivery was fast, considering the great distance. And, customer service was responsive and helpful with the process. Thank You!
Woven 5 star review on 16th June 2021
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Posted 2 years ago
5
Sheila McCann
I love this rug. It’s great quality -looks so rich and lush and is lovely underfoot. Also goes perfectly with my new furniture!
Woven 5 star review on 3rd June 2021
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Posted 2 years ago
5
Cressida Scott
Love my new rug!
Woven 5 star review on 27th May 2021
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Posted 2 years ago
5
Alison Scott
Very happy with my navy rug.
Woven 5 star review on 24th May 2021
Helpful Report
Posted 2 years ago
Woven is rated 4.2 based on 745 reviews