WorldRemit Insights

WorldRemit have a Customer Happiness Grade of E. Customers are unhappy with their customer service and refunds.

 

E
Happiness Grade
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F

Refunds - Difficult

33.33%
Industry Average
" next day on 5th of april they email me again asking same questions again ! i email them and rang them but they said my account is still under review so i said either proceed with this money transfer or refund my money. "
- Jawad anjum
" next day on 5th of april they email me again asking same questions again ! i email them and rang them but they said my account is still under review so i said either proceed with this money transfer or refund my money. "
- jawad
D

Customer Service - Average

50.00%
Industry Average
" THEY ARE LIARS ,SCAMMERS,WORST CUSTOMERS SERVICE EVER… THEY ARE LIARS ,SCAMMERS,WORST CUSTOMER SERVICE EVER. "
- Jawad anjum
" THEY ARE LIARS ,SCAMMERS,WORST CUSTOMERS SERVICE EVER… THEY ARE LIARS ,SCAMMERS,WORST CUSTOMER SERVICE EVER. "
- jawad

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Alice, Customer Support