Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 3,692 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 3,692 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Wonderland Models 5 star review on 5th April 2024

Paul Heys

Wonderland Models 5 star review on 31st March 2024

Caitlin Norris

Wonderland Models 5 star review on 29th March 2024

PHILIP DANIELS

Wonderland Models 5 star review on 15th March 2024

Alexander French

Wonderland Models 5 star review on 28th February 2024

George Dixon

Anonymous

Anonymous // 01/01/2019

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“My model had to be delivered in parts. This relates to the model that I had preordered . I received ongoing updates about the status of my order even when the Supplier has delayed the launch. Extremely good and and professional care.”

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Posted 5 days ago

“Great service And Item”

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Posted 6 days ago

“Execllent service. Very helpful,freindly and polite staff. My query was dealt with calmy and professionaly.”

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Posted 6 days ago

“Fast and efficient service, would use again.”

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Posted 6 days ago

“Promptly picked and dispatched, very satisfied.”

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Posted 6 days ago

“Once again, great service, would not consider any other model shop other than Wonderland. Many thanks”

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Posted 6 days ago

“Fast and reliable service,”

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Posted 1 week ago

“Excellent service could not fault it”

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Posted 1 week ago

“As always top quality service and items speedily despatched”

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Posted 1 week ago

“Very prompt delivery”

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Posted 1 week ago

“I must complement Wonderland Models on there wonderful service, nothing seems to much trouble for them so I would recommend them whole heartedly in everything they do for us customers!”

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Posted 1 week ago

“I ordered 2 Schleich figures for my little boy, one I’ve been after for a while and couldn’t find in stock anywhere, until I came across this site. Fast delivery, order arrive next day, perfectly packaged and perfect condition. Highly recommend and will definitely be back for more figures especially as you included the Schleich catalog…he’s already decided on what he wants next :)”

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Posted 1 week ago

“Very helpful staff and also fast delivery.”

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Posted 1 week ago

“I recently purchased and received an expensive kit; the Trumpeter 1:200 Titanic, from Wonderland Models. The shopping experience was straight forward if not totally happy. The website is good if not faultless, and of course it helped knowing specifically what I was intent on purchasing. The price was slightly more enticing than any competitor (I shopped around), and that was the icing on the cake. I paid for "next day delivery", and while not exactly next day I had the kit within two days which was very acceptable. The only thing that took the shine off a little was my belated wish to purchase three rattle cans of paint. I attempted this purchase within the same shopping session, but admittedly after having completed the Titanic purchase. I was miffed to say the least at being quoted an additional carriage charge even more than the initial carriage chage. I declined.”

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Posted 1 week ago

“My order was easy to place, It arrived in a timely manner by courier. I have shopped with Wonderland for several years since I was unable to drive to Edinburgh. I have always received excellent service and if I ring for advice on a product the staff are knowledgeable and always very friendly. Thank You Wonderland Models.”

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Posted 1 week ago

“Extremely helpful, efficient and friendly service. Nothing is too much trouble.”

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Posted 1 week ago

“product was good the delivery was a nightmare 2 times that said thay delivered but did not”

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Posted 1 week ago

“Order arrived very quickly and all the items I ordered were in the parcel. A bit of a rare thing these days, well done Wonderland Models”

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Posted 1 week ago

“Easy to use website. Quick and efficient service.”

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Posted 1 week ago

“Great products and quick delivery. Just what I needed for the two Harry Potter schleich models I’d purchased for my nephew.”

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Posted 1 week ago

Wonderland Models is rated 4.9 based on 3,692 reviews