Steel Wire Rope Reviews

4.77 Rating 310 Reviews
95 %
of reviewers recommend Steel Wire Rope
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Steel Wire Rope Reviews

About Steel Wire Rope:

Steel Wire Rope Ltd, part of the SWR group, is one of the UK’s largest suppliers of stainless steel and galvanised wire ropes and cables. Since 1989, SWR have focused on providing high quality wire ropes backed with an enthusiastic approach to customer service which in itself, forms an integral part of our company ethos.

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Units 2-4 Eastman Way

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I had ordered a small quantity cable from SWR, which they dispatched the same day. However due to various delivery problems, I was unable to get delivery, and was also unable to collect from the courier depot, as it was in the process of being returned to SWR. When I called SWR to explain the problem, I was put through to a very calm, and helpful person called Amy, who calmly listened to my problem, and the fact that I needed this cable urgently. After checking the warehouse to make sure there was stock, double checking my address, she assured me that a replacement would be dispatched the same day, which promptly arrived the following morning. I believe, its very telling how a company treats small purchasers when they have a problem. Many companies would put something like this on the "back burner" and deal with the problem as and when. Amy and all the other staff I spoke to, treated me, with respect, courtesy as well as having a genuine desire to solve my problem, and to make sure I was a happy customer. I have no hesitation in recommending SWR to anyone, and I'll be using them in the future.
Helpful Report
Posted 3 years ago
Steel Wire Rope is rated 4.77 based on 310 reviews